Experience

Fortune House Hotel Suites
• United States
• Hospitality
• Night Auditor

  • Oct 2021 - Present
• Night Auditor


Chelsea Hotels

• United States
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Dec 2020 - Jul 2021

  *Greeted guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns. *Provided information about hotel, restaurant, nearby attractions, available rooms, rates, and amenities. *identified and maximized sale opportunities, and increased customer retention rates *Greeted guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns. *Provided information about hotel, restaurant, nearby attractions, available rooms, rates, and amenities. *identified and maximized sale opportunities, and increased customer retention rates