Experience

LGC Industrial

• United States
• Chemical Manufacturing
• 1 - 100 Employee

• Business Development Manager - APAC ( Asia-Pacific) & India

  • Feb 2010 - Present

  •Developing & maintaining a productive, trusting long term relationship with customers & suppliers •Identify & develop new business opportunities to meet & exceed targets & increase market share. •Acquire a deep understanding of our customer’s needs & requirements. Customize product solutions to increase customer satisfaction. •Collaborating very closely with teams from other departments: stores, finance, customer service team, management. •Resolve any customers complaints/concerns timeously. •Forecast & track key account metrics (e.g. sales results & forecasts) •Understanding logistical & regulatory requirements associated with the supply of our product ranges • Monitor & report on sales budget (margins, targets, other costs), quarterly review of sales strategies & sales plans & clearly communicate the progress of monthly/quarterly sales budget & targets to internal stakeholders •Attending & arranging local/provincial customer visits, trade shows, exhibitions, functions, supplier visits/training abroad. •Marketing campaigns & cross-selling •Submit & co-ordinate tenders; review supply agreements & price lists annually/as needed. •Other operational activities including but not limited to: Quotations, processing of orders (internal) systems & with suppliers), tracking & tracing of incoming shipments, permit applications, deliveries, stock monitoring. ISO quality representative duties: •Provide induction training, conduct internal quality audits and annual management review meeting. •In depth understanding of the company’s procedures in all departments. Identifying gaps, areas for improvement, identifying risks & apply risk management. •Represent the company during annual surveillance audits & customer audits. •Identify & deal with non-conforming products & services and decide on the best corrective & preventative action. •Document control. •Update/improve company procedures. •Prepare for audits & report to management.



Thomson Accountants

• Accounting
• 1 - 100 Employee

• Clerk

  • Mar 2009 - Dec 2009

  Basic book keeping Basic book keeping