Renee Williams
Customer Service Specialist 2 at Georgia Department of Human Services- Claim this Profile
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Bio
Martin Russo
Renee is ambitious and determined to make her mark on the world with a keen eye for detail and initiative, intelligence and creative flair, I would thoroughly recommend working with her, a great team player and inspiration.
Leah Huete de Maines
As an activist poet, Renee Brown writes from a personal perspective accessible to her readers. She challenges us to rethink our world.
Martin Russo
Renee is ambitious and determined to make her mark on the world with a keen eye for detail and initiative, intelligence and creative flair, I would thoroughly recommend working with her, a great team player and inspiration.
Leah Huete de Maines
As an activist poet, Renee Brown writes from a personal perspective accessible to her readers. She challenges us to rethink our world.
Martin Russo
Renee is ambitious and determined to make her mark on the world with a keen eye for detail and initiative, intelligence and creative flair, I would thoroughly recommend working with her, a great team player and inspiration.
Leah Huete de Maines
As an activist poet, Renee Brown writes from a personal perspective accessible to her readers. She challenges us to rethink our world.
Martin Russo
Renee is ambitious and determined to make her mark on the world with a keen eye for detail and initiative, intelligence and creative flair, I would thoroughly recommend working with her, a great team player and inspiration.
Leah Huete de Maines
As an activist poet, Renee Brown writes from a personal perspective accessible to her readers. She challenges us to rethink our world.
Credentials
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Certified Phlebotomist Tech
National Healthcareer Association (NHA)Apr, 2017- Nov, 2024
Experience
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Georgia Department of Human Services
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United States
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Government Administration
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700 & Above Employee
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Customer Service Specialist 2
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Oct 2020 - Present
Data Entry, registration, communicating email, checking for errors Data Entry, registration, communicating email, checking for errors
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Customer Service Specialist
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Nov 2017 - Present
Handling sensitive information, solving customer inquiries, Solving complexed problem, critical thinking skills, computer skills, Handling sensitive information, solving customer inquiries, Solving complexed problem, critical thinking skills, computer skills,
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Target
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United States
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Retail
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700 & Above Employee
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Materials Handler
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Nov 2017 - Dec 2017
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Amazon
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United States
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Software Development
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700 & Above Employee
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Concession Service Associate
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Jun 2016 - Sep 2017
Duties: Educated customers and other CSA on policy, Resolved customer issues, Analyzed accounts, Discovered Fraud trends, Authored emails and chats to help customers, Decreased inventory loss, Duties: Educated customers and other CSA on policy, Resolved customer issues, Analyzed accounts, Discovered Fraud trends, Authored emails and chats to help customers, Decreased inventory loss,
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Customer Service Rep
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Jan 2011 - Oct 2016
• Work with 28 sales professionals covering 48 states responsible for more than 3,800 individual and corporate accounts.• Support sales reps in opening new accounts and upgrading existing service.• Quickly and effectively solve customer challenges.• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.• Credit card service sales • Work with 28 sales professionals covering 48 states responsible for more than 3,800 individual and corporate accounts.• Support sales reps in opening new accounts and upgrading existing service.• Quickly and effectively solve customer challenges.• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.• Credit card service sales
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Education
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2003 - 2005
South University
associates degree, accounting -
2017 - 2017
Allied Health Training Center
Diploma, Phlebotomy Technician/Phlebotomist -
2018 - 2020
South University
Bachelor of Business Administration - BBA, Business Administration and Management, General
Community
