Experience

Sneakerboy®

• Australia
• Retail
• 1 - 100 Employee

• 3IC

  • Jan 2020 - Present

  Manage both operations and sales of SNEAKERBOY flagship store. OPERATIONS (BOH)- Manage both store and online orders, pack and fulfil customers' orders. - Ensure stocks are allocated accurately (transfer stocks) by communicating between warehouse and other stores to maximise potential sales for the company. - Manage storage space in BOH to minimise storage cost.SALES (FOH)- Achieve monthly KPI.- Ensure the sales team members communicate well with their clients about our promotions, new season items and after sales service.- Ensure sales team members are communicating well and helping each other to create a healthy, happy and efficient workspace.- Report weekends trading performances to store director and national manager (manage EOD report).

• Sales Associate

  • May 2019 - Dec 2019

  - Able to achieve monthly KPI - After sales service (ensure clients are happy with their purchases and more)



MARAIS

• Australia
• Luxury Goods & Jewelry
• 1 - 100 Employee

• Senior Sales Associate

  • Jan 2019 - Apr 2019

  - Manage Off-White Melbourne's WeChat account, WeChat clients (include VIP clients) (after sales service, posting promotions and new season items).- Style models and take photos for Off-White Melbourne's Instagram account.

• Sales Associate

  • Sep 2018 - Dec 2018

  - Worked at Off-White Melbourne.- Achieved monthly KPI. (Able to hit $210,000 sales on my first 3 months)



Acne Studios AB

• Sweden
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Sales Associate

  • Aug 2018 - Aug 2018

  - I was hired for a month to set up, assist clients and pack down for the 2018 ACNE STUDIOS POP UP SALE. - I was hired for a month to set up, assist clients and pack down for the 2018 ACNE STUDIOS POP UP SALE.