Experience

Dazos

• United States
• Software Development
• 1 - 100 Employee

• Director of Customer Support

  • Mar 2022 - Present

  United States Responsible to implement the Dazos CRM and billing analysis tool named IQ. Leading communication and management for the development team overseas. Problem solving using advanced CRM and computer knowledge. Advanced report building, setting up automation workflows triggers, integrating compatible software's such as EHR, Call Manager, Mail managers and more.



Delphi Behavioral Health Group

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Virtual Communication Specialist

  • Jun 2019 - Dec 2021

  United States Helped develop a department that successfully created leads for the admission department using a live chat. Helped build a respected online presence through Google.

• Admissions Coordinator

  • Aug 2017 - Dec 2021

  United States Taking a client through the pre admission process to get into a substance abuse treatment center. This includes completing a pre assessment with the client as well as communicating the treatment program set from our clinical staff. Booking travel, collecting deductible payments and keeping the client on track until admission.