Nelson Batalha
Head of Operations at Lumatek EU- Claim this Profile
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English Full professional proficiency
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German Professional working proficiency
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Portuguese Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Bruno Cardoso
Nelson is a great contributor for the good performance of the business. Team player has generally an easy character but tough when required Excellent in understanding the flow of processes and great contributor for the improvement of compliance due to a strong enforcement of the rules Dealing with supply chain in Ireland on a daily basis always finds the right person to push in order to guarantee deliveries Very organized, works well under pressure and is capable of controlling multiple processes simultaneously Great contribution in organizing and reducing workload on all admin tasks Likes to involve newcomers and help them ramping faster In short it's a pleasure to work with Nelson
Márcia Carneiro
I had the pleasure to work with Nelson for a year. He is a very organized person, very perseverance, always striving for excellence in what he does. The experience that he holds allowed him to quickly understand how the sales operations worked at Microsoft and also introduced many changes that clearly improved procedures which had a fantastic impact on the sales results.
Bruno Cardoso
Nelson is a great contributor for the good performance of the business. Team player has generally an easy character but tough when required Excellent in understanding the flow of processes and great contributor for the improvement of compliance due to a strong enforcement of the rules Dealing with supply chain in Ireland on a daily basis always finds the right person to push in order to guarantee deliveries Very organized, works well under pressure and is capable of controlling multiple processes simultaneously Great contribution in organizing and reducing workload on all admin tasks Likes to involve newcomers and help them ramping faster In short it's a pleasure to work with Nelson
Márcia Carneiro
I had the pleasure to work with Nelson for a year. He is a very organized person, very perseverance, always striving for excellence in what he does. The experience that he holds allowed him to quickly understand how the sales operations worked at Microsoft and also introduced many changes that clearly improved procedures which had a fantastic impact on the sales results.
Bruno Cardoso
Nelson is a great contributor for the good performance of the business. Team player has generally an easy character but tough when required Excellent in understanding the flow of processes and great contributor for the improvement of compliance due to a strong enforcement of the rules Dealing with supply chain in Ireland on a daily basis always finds the right person to push in order to guarantee deliveries Very organized, works well under pressure and is capable of controlling multiple processes simultaneously Great contribution in organizing and reducing workload on all admin tasks Likes to involve newcomers and help them ramping faster In short it's a pleasure to work with Nelson
Márcia Carneiro
I had the pleasure to work with Nelson for a year. He is a very organized person, very perseverance, always striving for excellence in what he does. The experience that he holds allowed him to quickly understand how the sales operations worked at Microsoft and also introduced many changes that clearly improved procedures which had a fantastic impact on the sales results.
Bruno Cardoso
Nelson is a great contributor for the good performance of the business. Team player has generally an easy character but tough when required Excellent in understanding the flow of processes and great contributor for the improvement of compliance due to a strong enforcement of the rules Dealing with supply chain in Ireland on a daily basis always finds the right person to push in order to guarantee deliveries Very organized, works well under pressure and is capable of controlling multiple processes simultaneously Great contribution in organizing and reducing workload on all admin tasks Likes to involve newcomers and help them ramping faster In short it's a pleasure to work with Nelson
Márcia Carneiro
I had the pleasure to work with Nelson for a year. He is a very organized person, very perseverance, always striving for excellence in what he does. The experience that he holds allowed him to quickly understand how the sales operations worked at Microsoft and also introduced many changes that clearly improved procedures which had a fantastic impact on the sales results.
Credentials
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Advanced Excel - Excell Avançado
Rumos -
Customer and agent contact in call-center environment - Formação em atendimento a clientes e agente em ambiente call-center
Optimus -
People and Team Management and Team Training - Formação em Liderança de Equipas e Pessoas
CEGOC - BEYOND KNOWLEDGE* -
Sales, Customer Contact, stock and Department Management Training - Formação em Vendas, Customer Contact e gestão de stocks
EGOR
Experience
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Lumatek EU
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United Kingdom
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Head of Operations
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Jun 2021 - Present
Key-responsibilities: - Responsible of Operations/Logistics for all companies from Lumatek Group(EU, Uk and North America) guaranteeing overall strategy and execution as well as playing a key role in the planning and directing of activities for the total business as a member of the Senior Leadership team; - Managing and motivate multicultural teams from the logistic areas from all group; - Defining, optimizing and implement the processes and procedures for different Operational elements such as development of new products, demand planning, inventory maintenance, manufacturing, shipments, supply chain, and returns on products; - Identify and drive continuous improvement opportunities to streamline process and improve accuracy and efficiency within operations; - Perform inventory forecast with Sales teams and managing stock for all companies and optimization of it between the different warehouses; - Build relationships, develop effective communication, negations and processes with vendors, contract manufacturing providers, Service providers, transportation and logistics providers, including our main supplier in China, logistic partner in North America and fiscal representation in Rotterdam; - Optimizing costs and purchasing prices of materials and services; - Controlling internal and suppliers KPI and generate detailed and regular reports for visibility to management and audits; - Managing tradeshow logistic, enabling its execution. Show less
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Huawei Consumer Business Group
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China
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Computers and Electronics Manufacturing
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700 & Above Employee
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Supply Chain & Demand Planning Coordinator
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Jun 2018 - May 2021
Key-responsibilities: - Responsible for the stock forecast, for Carrier Spare Parts and Enterprise LOB products, and logistics cost control; - Responsible for monitoring Carrier Spare Parts needs and stock level management; - Management of the stock level for the Enterprise Lob and production coordination with several production locations; - Coordinate with production managers, sales team and product managers to achieve on time delivery and customer satisfaction; - Order and logistics monitoring, report maintaining, and reverse monitoring and troubleshooting; - Responsible for Enterprise Customer visit, releasing customer satisfaction reports and manage the relation with customer; - Responsible for the control logistics supplier performance and costs; - Responsible for the quarterly stocktaking/inventory, coordinating with the logistic supplier, Huawei Logistic, Financial and Compliance Department; - Responsible Scrap processing. Show less
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Bindomatic
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Portugal
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Business Supplies & Equipment
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1 - 100 Employee
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Supply Chain & Demand Planning Manager and Logistics & Production Coordinator
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Jan 2016 - Jun 2017
Key-responsibilities: - Responsible for the planning and management of the stock (raw material and finished goods) at the Bindomatic Production location, Portugal, and at Coverbind Finished Goods Warehouse (United States) and orders from the end customers of the Commercial Department at Coverbind; - Responsible for coordination between the Commercial and Logistic from Coverbind and the Production Center from Bindomatic, with elaboration of production and logistic planning at Bindomatic and Coverbind and supervision of all processes; - Management and monitoring of the transportation of the finished product to Coverbind or End Customers, delivery dates and ensure good communication between Bindomatic, Coverbind, customers and carriers; - Responsible for product creation and pricing in Primavera, and its supervision; - Responsible for audits and inventories at Bindomatic and Coverbind; - Preparation of sales, costs, production and logistics analysis; Show less
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Microsoft
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United States
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Software Development
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700 & Above Employee
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Supply-Chain and Demand Planner Manager
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Dec 2013 - Dec 2015
Key-responsibilities: - Operations/Sales Administration Coordinator Operating at RSM and CCG Portugal, being responsible for the operational, logistics and commercial support management and coordination of commercial and operational teams; - Responsible for stock and production management and planning, allocation by account, in collaboration with Supply Chain and Category Managers, price control and budgets; - Management of commercial processes, logistics and transportation operators; - Responsible for sales performance and stocks analysis (internal and for customers) and analysis to support Forecast / Budget & Planning and Demand; - Responsible for issuing Purchase Orders for Marketing Development Actions, Marketing budget control and Supplier invoice approval; - Responsible for the control of processes/KPI, financial reconciliations and compliance with SOX; - Communicate, interact and collaborate with other areas, for quick resolution of requests and problems; - Operational and commercial contact with customers and suppliers; - Creating, updating and improvement of work processes and communication channels. Show less
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Electronic Arts (EA)
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United States
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Entertainment Providers
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700 & Above Employee
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Operations Manager
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Jan 2005 - Jun 2013
Key-responsibilities: - Responsible for the Operations Department and commercial business support and logistics and Supply Chain management; - Responsible for Demand planning: Stock management and planning, production and allocation by account, cost price and budgets control, responsible for creating product and prices in system; - Responsible for sales performance and stocks analysis (internal and for customers); - Collaboration with the Business plan / budget and with the Forecast and Demand teams & Planning / Supply Chain (in titles like FIFA and The Sims); - Implementation and control procedures, KPI and financial processes, with the sales team; - Contact with customers and suppliers; - Collaboration with the Finance Department in the validation of invoicing and financial reconciliation; - Project Management in the implementation of Oracle and Cognos and procedures at European level; - Management of Payments and complaints from suppliers, customers and logistics operators; - Office and IT Management. Show less
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Dixons Carphone
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United Kingdom
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Retail
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700 & Above Employee
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Shared-Services Team-Leader
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May 2002 - Jan 2005
Key-responsibilities: - Team Management, with a 25-person size team; - Supervision of the reception, reconciliation and shipment of Service Contracts made in companies stores, located in 11 countries; - Implementation and monitoring procedures and KPI in the reconciliation team and the stores; - Establish and manage contacts and cooperation with telecom and service operators; - Responsible for creating procedures, implementation and training of team and store staff; - Analysis and control of transactions in sales system; - Collaboration with the recruitment of new team members; - Responsible for product and price Setup; - Collaboration with Loss-Prevention/Fraud Department of different countries. Show less
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Education
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1993 - 2000
Universidade Nova de Lisboa
Degree in Modern Language and Literature, Portugues e Alemão (Portuguese - German)
Community
