Experience

Hamilton Wingo, LLP

• United States
• Law Practice
• 1 - 100 Employee

• RECEPTIONIST & INTAKE SPECIALIST

  • Mar 2021 - Present

  • Oversee day to day operations, including inventory management, equipment maintenance, and coordination of office logistics, ensuring a highly productive and organized work environment. • Conduct in-depth intake interviews with new clients, collecting comprehensive case information and crucial documents to ensure the accuracy in completeness of client records allowing for a prompt decision on the case. • Cultivate a welcoming and professional environment as the first point of contact for… Show more • Oversee day to day operations, including inventory management, equipment maintenance, and coordination of office logistics, ensuring a highly productive and organized work environment. • Conduct in-depth intake interviews with new clients, collecting comprehensive case information and crucial documents to ensure the accuracy in completeness of client records allowing for a prompt decision on the case. • Cultivate a welcoming and professional environment as the first point of contact for clients and visitors, ensuring their comfort and confidence in the firm's services. • Elevates the overall client experience through attentive service, providing detailed information, and accommodating special requests, reinforcing the firm's competence, commitment to client satisfaction, and professionalism. • Promptly address inquiries, expertly schedule appointments, efficiently route calls to attorneys and staff, and skillfully maintain the scheduling calendar to eliminate conflicts and optimize attorney-client interactions, delivering top-notch client service while streamlining communication. Show less • Oversee day to day operations, including inventory management, equipment maintenance, and coordination of office logistics, ensuring a highly productive and organized work environment. • Conduct in-depth intake interviews with new clients, collecting comprehensive case information and crucial documents to ensure the accuracy in completeness of client records allowing for a prompt decision on the case. • Cultivate a welcoming and professional environment as the first point of contact for… Show more • Oversee day to day operations, including inventory management, equipment maintenance, and coordination of office logistics, ensuring a highly productive and organized work environment. • Conduct in-depth intake interviews with new clients, collecting comprehensive case information and crucial documents to ensure the accuracy in completeness of client records allowing for a prompt decision on the case. • Cultivate a welcoming and professional environment as the first point of contact for clients and visitors, ensuring their comfort and confidence in the firm's services. • Elevates the overall client experience through attentive service, providing detailed information, and accommodating special requests, reinforcing the firm's competence, commitment to client satisfaction, and professionalism. • Promptly address inquiries, expertly schedule appointments, efficiently route calls to attorneys and staff, and skillfully maintain the scheduling calendar to eliminate conflicts and optimize attorney-client interactions, delivering top-notch client service while streamlining communication. Show less