Experience

Partnership for Families, Children and Adults

• United States
• Individual and Family Services
• 1 - 100 Employee

• Legal Court Advocate / Case Manager Supervisor

  • Nov 2016 - Present

  • Provides court advocacy and accompaniment to clients in order to educate and provide support throughout the court process • Court Liaison for Victims of Domestic Violence and Sexual Assault• Coordinate with District Attorney’s office, Law Enforcement, Civil and Sessions Court Personnel • Serve as an advocate for clients and families ensuring access to services and resources • Case Management, Safety planning, Crisis Counseling (Limited) • Participate in outreach and community awareness opportunities such as UTC, Chattanooga State, Latin and Cultural Festival• Grant reporting to federal Victims of Crime (VOCA) program including: preparation of reports and client documentation• Supervised 5 employees/case managers under the (VOCA) Victim Support Services program• Oversee employee payroll/timesheets/leave requests• Oversee and review case managers case file and notes to ensure appropriate documentation



State Farm

• United States
• Insurance
• 700 & Above Employee

• Personal Accounts Representative

  • May 2015 - Jul 2016

  Help grow book of business, maintain customer relationships,and help customers prepare for the unexpected. Help grow book of business, maintain customer relationships,and help customers prepare for the unexpected.



Dalton Public Schools

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Human Resources

  • 2006 - Aug 2014

  • Organize and conduct new hire orientations for a variety of different staff members. Prepare and present PowerPoint briefings and facilitate fingerprinting and background check (GBI/FBI) process for ~24K employees.• Assist various team members during annual open enrollment for state health insurance.• Create online professional learning courses including registration, troubleshooting, and course management.• Substitute coordinator, assisting school personnel, resolving issues, administering teacher absences, personnel and payroll systems, record keeping, translation and answering multi-telephone lines. • Translate school district documents for distribution to all 24,000 employees, students, parents, and staff.

• Secretary to the Superintendent

  • Jun 2009 - Jan 2010

  • Liaison role, providing the full range of AA duties: Organized Superintendent calendar, coordinated travel arrangements and prepared monthly expense reports.• Provided correspondence to district staff, personnel, administration, community, parents, and Board of Education.• Conducted tribunals hearings supporting parents, administration, and trial participants.



Boys & Girls Clubs of America

• United States
• Non-profit Organizations
• 700 & Above Employee

• Administrative Assistant

  • Aug 2010 - Jul 2012

  • Oversaw, organized, and conducted the Community Service and Leadership programs for children ages 11-13. • Ensured activities met special character development needs for children.• Conducted parent orientations, both one on one and for groups (20-30 parents at a time). • Oversaw, organized, and conducted the Community Service and Leadership programs for children ages 11-13. • Ensured activities met special character development needs for children.• Conducted parent orientations, both one on one and for groups (20-30 parents at a time).



Professional Pharmacy

• Pharmacy Technician

  • Jul 2003 - Jun 2006

  • Provided assistance for customers, gathered patients’ personal information and insurance prescription medication records.• Ensured federal HIPPA law requirements were met by keeping confidentiality and meeting with customers one-to-one to explain health and personal issues.• Handled accounts payable and receivable, workers’ compensation accounts and trained new hires. • Provided assistance for customers, gathered patients’ personal information and insurance prescription medication records.• Ensured federal HIPPA law requirements were met by keeping confidentiality and meeting with customers one-to-one to explain health and personal issues.• Handled accounts payable and receivable, workers’ compensation accounts and trained new hires.