Experience

Tennis Coach Nepa

• Finland
• Sports and Recreation Instruction
• 1 - 100 Employee

• Self Employed

  • Oct 2022 - Present



OP Financial Group

• Finland
• Financial Services
• 700 & Above Employee

• Insurance Advisor

  • Oct 2020 - Sep 2022

  • Managing client relationships and advising individual customers withinsurance questions & concerns on the phone and through online messagesin Finnish and English• Responsible for selling vehicle-, property-, health-, travel-, animal-, boat-, andforest insurances to new customers, and upgraded policies to establishedcustomers• Providing market knowledge while advising customers on coverage optionsincluding advantages and disadvantages of several insurance policies to drive sales revenue and customer engagement- NPS (Net Promoter Score) 60%-100%- CES (Customer Effort Score) 80%-100%



Otavan Kirjapaino Oy

• Quality Control Inspector

  • Jun 2020 - Aug 2020

  Summer: 2020, 2019, 2017, 2016• Examined materials and products for any hazards, defects, or deviations with the team to ensure a smooth run of production processes • Recommended adjustments to the assembly or production process• Monitored operations to ensure that they met production standards• Reporting directly to the Senior Leaders on monthly basis and assisted on ad-hoc administrative tasks Summer: 2020, 2019, 2017, 2016• Examined materials and products for any hazards, defects, or deviations with the team to ensure a smooth run of production processes • Recommended adjustments to the assembly or production process• Monitored operations to ensure that they met production standards• Reporting directly to the Senior Leaders on monthly basis and assisted on ad-hoc administrative tasks



NCAA

• United States
• Higher Education
• 700 & Above Employee

• Tennis Player

  • Jan 2016 - May 2020

  • Team Captain 2019-2020• Sportsmanship Award 2018-2019• Top-tier player on the team with a full scholarship • Team Captain 2019-2020• Sportsmanship Award 2018-2019• Top-tier player on the team with a full scholarship



Kirjavälitys Oy

• Finland
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Shipping and Receiving Associate

  • Jul 2015 - Dec 2015

  Summer: 2015, 2014, fall 2013• Handled book orders• Collected, packed, unpacked and examined shipments• Rejected damaged items and recorded shortages• Examined outgoing shipments to ensure they met specifications Summer: 2015, 2014, fall 2013• Handled book orders• Collected, packed, unpacked and examined shipments• Rejected damaged items and recorded shortages• Examined outgoing shipments to ensure they met specifications



TVS-Tennis

• Germany

• Tennis Coach

  • 2013 - 2015

  • Assisted in the preparation, organization, and delivery of weekly tennis camps which catered mostly children guests• Incorporated both group and individual coaching• Instructed tennis game strategies and good sportmanship• Ensured health and safety on and off the court • Assisted in the preparation, organization, and delivery of weekly tennis camps which catered mostly children guests• Incorporated both group and individual coaching• Instructed tennis game strategies and good sportmanship• Ensured health and safety on and off the court