Experience

not currently employed

• Australia
• Human Resources Services
• 200 - 300 Employee

• CRM Process Improvement Coordinator

  • Feb 2017 - Present



Freedom from Torture

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Clinical Administrator,

  • Oct 2015 - Jan 2017

  Working within the Children, Young People and Families Team



NSPCC

• United Kingdom
• Non-profit Organization Management
• 700 & Above Employee

• Centre and Regional Administrator

  • Jun 2014 - Oct 2015

  A busy role incorporating both reception and administration duties. Receiving referrals from other agencies and accurately entering sensitive, confidential information onto the organisations database. Answering phone calls and dealing with enquiries, greeting service users who come to the centre and ensuring they are signed in correctly. Attending and minuting meetings and producing accurate meeting notes to be distributed to attendees. Proof reading, editing and preparing letters for sending.



Coffee #1

• United Kingdom
• Food and Beverage Services
• 100 - 200 Employee

• Barista

  • Jun 2013 - Jun 2014

  Supervising staff members. Cashing up. Ordering stock. Serving customers



Royal Yachting Association

• United Kingdom
• Performing Arts

• Project Assistant- Volunteering

  • Oct 2010 - Feb 2013

  • Working closely with the Programme manager this role encompassed a wide range of duties. These included administering various grants and funds, collecting and collating data on volunteers, organising courses and events around the country and answering volunteering queries via phone and email. • In this role I worked with all the programmes from the Microsoft Office Suite, as well as the Navision database system, Access databases and the Sharepoint file share system. • I was also responsible for editing, maintaining and updating content on various pages on the RYA website.



Leaders Quest

• South Africa
• Primary and Secondary Education

• Intern

  • Dec 2009 - Feb 2011

  Working with the Programme Manager to help organise and run a week-long event in South Africa for over 60 executives. This involved liaising with venues, hotels, travel companies and other organisations in Johannesburg prior to the event then travelling to South Africa to provide support throughout the event.



BasicNeeds

• United States
• Retail Luxury Goods and Jewelry

• Intern

  • 2009 - 2010

  Whilst in Uganda I undertook research for the charity and acted as rapporteur for a large regional conference and wrote the conference report.