Nelisiwe Busisiwe
Team Leader at Seriti Institute (NPC)- Claim this Profile
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Bio
Experience
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Seriti Institute (NPC)
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South Africa
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Non-profit Organizations
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1 - 100 Employee
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Team Leader
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Jul 2022 - Present
Responsible in the maintenance of attendance record of participants (Data Capturers) using the KwantuGo app. Assisting in planning work, delegating daily tasks,performance follow up and coaching of the Data Captures. Responsible for daily coordination, coaching, and developing of Data Capturers Representative. Responsible for attending all required team meetings and trainings. Responsible for reviewing, verifying, and reporting on department overrides. Responsible for communicating departmental/procedural issues daily to Coordinators. Ensuring that the Epicollect5 app works properly, and making sure daily form updates on the app arre done for the survey. Recruiting, integration, trainning and coaching newcomers. Participating in coordination of tasks and projects to improve/develop the current/new processes. Show less
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Administrative Clerk
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May 2020 - Feb 2022
Arranged and scheduled meetings for the Director of the company. Data capturing and administration of the company. Handled mails and telephone calls. Created (using Sage) and sending invoices. Oversaw the finances of the company. Identified new client opportunities. Developed and consulted with current customer base. Arranged and scheduled meetings for the Director of the company. Data capturing and administration of the company. Handled mails and telephone calls. Created (using Sage) and sending invoices. Oversaw the finances of the company. Identified new client opportunities. Developed and consulted with current customer base.
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Isothermal Engineering
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Middleburg Mpumalanga
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Project Administrator
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Jan 2019 - Dec 2019
Handled filing,data entry,mail distribution,faxing,typing and prepared mass mailing and collating. Solved inaccuracy of performance of trucks drivers by introducing fast and improved way of communication. Submitting drivers Worksheets & PODs. Provided detailed meeting agendas and minutes in a weekly basis for Isothermal Logistic Project. Answered telephone,gave information to callers ,took messages and transferred all calls to appropriate individuals. Captured PODs using Microsoft Excel in an office memo and created invoices and statements using SageOne Accounting. Show less
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Junction Buffet Lounge
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Middelburg Area, South Africa
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Cashier & Receptionist
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Oct 2018 - Jun 2019
Employee of the month November 2018 Mastered and operated POS cash register for automated order taking and balanced cash drawers. Handled high volume sales of R15000 on busy weekend nights. Take to-go about orders by phone and in-person by superior customer services. Accurately prepared itemized checks and discretely handled payment complications and conflicts quickly and effective. Employee of the month November 2018 Mastered and operated POS cash register for automated order taking and balanced cash drawers. Handled high volume sales of R15000 on busy weekend nights. Take to-go about orders by phone and in-person by superior customer services. Accurately prepared itemized checks and discretely handled payment complications and conflicts quickly and effective.
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Secretary
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Apr 2016 - Apr 2018
Arranged and scheduled appointments for the Director of the company. Managed all makes and faxes. Handled a high volume of inquiry calls and emails from clients. Assisted in typing legal documents using Microsoft Word Photocopied all correspondence documents and other printed materials. Tracked all client accounts. Arranged and scheduled appointments for the Director of the company. Managed all makes and faxes. Handled a high volume of inquiry calls and emails from clients. Assisted in typing legal documents using Microsoft Word Photocopied all correspondence documents and other printed materials. Tracked all client accounts.
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Education
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Boston Business College
PARALEGAL practice level 5, LAW