Experience

Ashfield School

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• Cover Supervisor

  • Aug 2022 - Present



Somercotes Infant School

• United Kingdom
• Education Administration Programs

• School Champion, Vice Chair

  • Mar 2021 - Present



Selston High School

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Teacher

  • Nov 2021 - Aug 2022



Study Abroad Europe

• United States
• Education Administration Programs
• 1 - 100 Employee

• UK Branch Manager

  • Sep 2019 - Aug 2022



Vesta G

• Key Customers Service Manager

  • Sep 2015 - Aug 2019

  Training staff to deliver a high standard of customer service; Improving customer service procedures, policies and standards; Providing help and advice to customers using organisation's products or services; Communicating courteously with customers by telephone, email, letter and face to face; Investigating and solving customers' problems; Handling customer complaints or any major incidents; Issuing refunds or compensation to customers; Keeping accurate records of discussions or correspondence with customers; Analysing statistics or other data to determine the level of customer service the organisation is providing; Developing feedback or complaints procedures for customers to use; Being involved in staff recruitment and appraisals;



Varna University of Management

• Bulgaria
• Higher Education
• 1 - 100 Employee

• International Recruitment Manager

  • Jul 2012 - Jul 2019

  Communicate, correspond and recruit agents and students; Organize business trips (itinerary, arrangement of seminars and appointments, etc. for the recruitment of international students); Deal with the procederes concerning entry visas to Bulgaria for students, agents and other guests of the College; Travel abroad to promote the College through presentations, seminars, interviews and participation in exhibitions for the recruitment of International students; Assistance to the international students during their stay in Bulgaria, visa renewals, other assistance required; organizing international events and celebrations; Erasmus + program management



American College, Cyprus

• Cyprus
• Education Administration Programs
• 1 - 100 Employee

• Admissions Officer

  • Apr 2009 - Jun 2012

  Communicate and correspond with agents and students; Organize business trips (itinerary, arrangement of seminars and appointments, etc. for the recruitment of international students); Deal with the procederes concerning entry visas to Cyprus; Travel abroad to promote the College through presentations, seminars, interviews and participation in exhibitions for the recruitment of International students Communicate and correspond with agents and students; Organize business trips (itinerary, arrangement of seminars and appointments, etc. for the recruitment of international students); Deal with the procederes concerning entry visas to Cyprus; Travel abroad to promote the College through presentations, seminars, interviews and participation in exhibitions for the recruitment of International students



HRC Academy Bulgaria

• Bulgaria
• Hospitality
• 1 - 100 Employee

• Student Affairs Coordinator

  • 2007 - 2009

  Responsible for representing and securing the accreditation of the Academy at Ministry of Education, establishing procederes, rules and regulations of the student affairs department and the hostel; responsable for all operations in the student affairs department and the academy’s hostel; interviewing and accepting new applicants, dealing with immigration matters at Ministry of Interior and Exterior, office management and translating legal documents convening marketing presentations; communication between the students and the academy, hosting guests