Nele Verhavert

Copywriter at Comith
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Contact Information
us****@****om
(386) 825-5501
Location
BE
Languages
  • Dutch Native or bilingual proficiency
  • French Full professional proficiency
  • English Full professional proficiency
  • German Full professional proficiency
  • Spanish Limited working proficiency
Skills

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Credentials

  • Peoplemanagement: werken met mensen
    Wolters Kluwer
    Aug, 2018
    - Oct, 2024
  • Leiding geven aan mensen die geen zin hebben
    Institute for Business Development
    Mar, 2018
    - Oct, 2024
  • Stepping up to leadership
    THoCC
    Oct, 2017
    - Oct, 2024
  • Praktische Psychologie
    Centrum voor Afstandsonderwijs & Avondonderwijs (CVA)
    Dec, 2015
    - Oct, 2024

Experience

  • Comith
    • Belgium
    • Advertising Services
    • 1 - 100 Employee
    • Copywriter
      • Nov 2022 - Present
  • Erasmushogeschool Brussel
    • Belgium
    • Higher Education
    • 400 - 500 Employee
    • Deskundige interne & externe communicatie
      • Mar 2020 - Nov 2022
  • Miele
    • Germany
    • Manufacturing
    • 700 & Above Employee
    • Teamleader/Quality coach Customer Service
      • Apr 2017 - Jan 2020

      Coaching & training customer service agents Managing customer service agents Continuous improvement Process documentation Process & procedure optimization Implementation new processes Follow-up KPI’s Efficiency Coaching & training customer service agents Managing customer service agents Continuous improvement Process documentation Process & procedure optimization Implementation new processes Follow-up KPI’s Efficiency

  • Barry Callebaut Group
    • Switzerland
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Customer Care * Relatiebeheerder
      • Sep 2013 - Apr 2017

       Klantgerichte communicatie  Dagelijkse link tussen klant en supply chain  Coördinatie van bestellingen van A tot Z  Process flows optimaliseren  Interne training & coaching van nieuwe collega’s  Klachtenbehandeling  Klantgerichte communicatie  Dagelijkse link tussen klant en supply chain  Coördinatie van bestellingen van A tot Z  Process flows optimaliseren  Interne training & coaching van nieuwe collega’s  Klachtenbehandeling

  • Tekni-Plex Europe nv
    • Belgium
    • Plastics Manufacturing
    • 1 - 100 Employee
    • Business Development Medical Western-Europe
      • Jan 2012 - Sep 2013

       Accountmanagement Prospectie Ontwikkelen van nieuwe projecten in nauwe samenwerking met R&D Prijsonderhandeling Budgettering Concurrentie-onderzoek

    • Sales Assistant
      • May 2010 - Dec 2011

       Dagelijks internationaal klantencontact  Offertes aanbieden Coördinatie van bestellingen van A tot Z Klachtenbehandeling

  • Kabinet van de Vice-Eerste minister, minister van Werk en Gelijke Kansen, Joëlle Milquet
    • Vertaler Frans-Nederlands
      • Jul 2008 - Apr 2009

       Vertalen persberichten, beleidsnota’s, parlementaire vragen  Nauwe samenwerking met de woordvoerder  Vertalen persberichten, beleidsnota’s, parlementaire vragen  Nauwe samenwerking met de woordvoerder

  • Atrado
    • Belgium
    • Translation and Localization
    • 1 - 100 Employee
    • Project Manager
      • Oct 2007 - Jun 2008

       Coördineren van meertalige projecten  Kwaliteit garanderen van vertaalprojecten door revisie  Offertes opmaken  Database van freelance vertalers beheren en updaten  Coördineren van meertalige projecten  Kwaliteit garanderen van vertaalprojecten door revisie  Offertes opmaken  Database van freelance vertalers beheren en updaten

Education

  • KU Leuven Campus Brussel
    Master’s Degree, Translation Studies, Dutch/Spanish/German
    2002 - 2007
  • Humboldt-Universität zu Berlin
    Germanistik
    2004 - 2005

Community

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