Experience

Parker Howley & Co

• United Kingdom
• Retail

• Director

  • Jan 2022 - Present

  Bespoke handmade furniture manufacture Bespoke handmade furniture manufacture



EasyBathrooms

• United Kingdom
• Retail
• 100 - 200 Employee

• Head of Retail

  • Oct 2016 - Jan 2022

  Responsible for the day to day running of all nationwide showrooms, from recruitment to aftersales and all other areas in between, with 250+ staff including 2 Regional Managers under my direct responsibility, and connecting this with all Head Office departments with great support from my HQ colleagues. Proud to be part of huge growth working alongside the owner, included in The Times Fast Track 100 listings, expanding showrooms from 8 to 70, and growing, in what has been a tough period for retail in general.



Within retail, sales, operations, CS

• Freelance Consultant

  • Mar 2016 - Sep 2016



Direct Golf

• United Kingdom

• Retail Sales Director

  • Feb 2006 - Feb 2016

  As Retail Sales Director I held full P&L responsibility for daily retail sales operations, growing sales within the current estate and through new store openings. Managing and motivating over 120 retail staff members across 20 stores through 2 Regional Managers. Collaborated with direct sales (online & telesales), HR, marketing, and purchasing, to create a one team ethos that delivered consistent and repeated growth in turnover / profit across the business.

• Area to National Sales Manager

  • Jan 2000 - Jan 2006

  Appointed to grow the business from one to many nationwide. Responsible for all day to day retail operations, coached and developed staff in sales and customer service strategies, always leading from the front.



Horsforth GC

• Retail Manager

  • Apr 1995 - Dec 1999

  Appointed by committee to manage retail operations, golf tuition and membership services following successful tenure in previous role at Elland Golf Club. Appointed by committee to manage retail operations, golf tuition and membership services following successful tenure in previous role at Elland Golf Club.



Elland GC

• Retail Manager

  • Apr 1992 - Mar 1995



The PGA Ltd

• Studying for PGA Qualification

  • 1988 - 1992

  Completed a 4 year diploma course on business and golf management across two venues, Headingley GC and Shay Grange Golf Centre Completed a 4 year diploma course on business and golf management across two venues, Headingley GC and Shay Grange Golf Centre