Digital Lead

• Jan 2021 - Present

Digital lead on the design and build of Studio LBI's main website and e-Commerce shop. Digital lead on the design and build of Studio LBI's main website and e-Commerce shop.

Co-Founder

• Aug 2018 - Present

Co-founder of Product Pints, an in-person product management networking community in London. As co-founder and co-organiser, we have built a community from 10 people in a pub on month 1 in 2018 to a community of over 2000 people and a monthly attendance peaking 200. Monthly events are now sponsored and not only give a couple of beers back to everyone who attends but provides a space to learn, share and network with others in a similar position. Co-founder of Product Pints, an in-person product management networking community in London. As co-founder and co-organiser, we have built a community from 10 people in a pub on month 1 in 2018 to a community of over 2000 people and a monthly attendance peaking 200. Monthly events are now sponsored and not only give a couple of beers back to everyone who attends but provides a space to learn, share and network with others in a similar position.

Senior Product Manager

• Apr 2022 - Feb 2023

Product Manager

• May 2020 - Apr 2022

Fintech matching consumers seeking financial advice with professional advisers subscribed to the Unbiased platform.B2B Product Manager working on:- Subscriptions & Payments- Internal CRM tools (Internal platforms)- Marketplace- Product comparison pagesDiscovered and/or owned:- A credit based payment system that eliminates the constraint of being dependent on a fixed price model and instead allowing variable pricing to reflect the true value of the product/service being sold.- A model to expire credits after a period of time enabling true revenue recognition and better MRR understanding- Product comparison pages allowing consumers to compare cash and investment products from a variety of providers using a 3rd party API- Adapting Enterprise B2B architecture to comfortably accommodate the onboarding of the first X number of Enterprise customers- Relaunched a marketplace for Enterprise customers as an additional feature offering to increase the number of accepted leads, which otherwise would have been lost cases- Significant efficiency changes to an internal CRM tool reducing the time spent on individual cases by minutes at a timeMany of the above were fostered using Continuous Discovery Habits. I would advocate and continue to use CDH in most organisations.Additionally sat in a B2C PM role when I joined Unbiased primarily focused on Growth and Acquisition before moving into a B2B role. Show less

Advisory Board

• Aug 2019 - Apr 2022

Advisory board member working with the CEO on product, tech and general startup advice from day 0 through scaling growth to fundraising. Otolo came off the back of a clearly identified problem in that mid-pandemic hospitality was drowning, staffing was up and down and career progression had taken a tumble. Otolo's primary objective was to get hospitality back on it's feet through curated mentoring. Mentees valued the advice and guidance of Mentors to find themselves and motivate each other to pull through months of closures to focus on themselves and what they need to be doing to excel in their fields. The offering has evolved since inception and the problems have been refined to reflect the needs of the industry. Show less

Product Consultant

• Aug 2019 - Apr 2022

Product Manager

• May 2019 - Mar 2020

Automotive startup comparison site to sell your car - Owning the motorway.co.uk user experience - Integrating online partners using Motorway's API - Working closely with directors, the marketing team and sales to build and integrate affiliate partnerships - Building product led roadmaps to increase traffic, increase conversion rates and give great user experiences. - Creating user stories, defining acceptance criteria and carrying out acceptance testing - Concept to launch of custom app Show less

Associate Product Manager

• Mar 2018 - May 2019

Scale-up proptech managing properties for homeowners through short, mid and long term lettings - Acquisition funnel lead in acquiring new customers, increasing conversion and identifying areas of improvement such as mobile vs desktop audience behaviours and how to leverage this. - Working closely with senior product managers in larger teams to define problems, gather requirements from stakeholders and translate these into tangible tech requirements for weekly sprints. - Product SME on 3rd party tools and products teams use on a day to day basis, analysing the problems they have and bringing effective solutions back to the table. - Associate level skills that have excelled in business analysis, digital transformation, stakeholder management and product planning. - Co-leading SEO strategies with an external agency Show less

Implementation Analyst

• Jun 2016 - Mar 2018

Managing the implementation lifecycle for the AEOI Reporting Products. Product Enhancement - gathering feedback and suggestions surrounding the product and reporting this back to the Product Management team to review on a sprint-by-sprint basis. Project Initiation - discussion surrounding the dependencies, timelines and project plan. Product Expert – Acting as the SME for our product and becoming somewhat of a product evangelist when it comes to discussing features and functions to both prospective clients and current business stakeholders. Training - Webex sessions that involves training for both Business and Technical Users who use the software. These can include basic functionality training up to advanced feature training. Testing - Assistance in various Client test cycles and issue resolution as well as internal QA testing throughout each Sprint. Project Requirement Gathering – Understanding in the early stages of the project what the client is looking for including their must have’s which tend to be data flow and synchronisation with our tool and would like’s which tend to be feature requests for future releases. Stakeholder Management – Engaging and managing the expectations of the stakeholders within the project which involves a lot of translations between developers and business users. Roadmap/Backlog Engagement – Staying up to speed with the Product team to understand the product backlog and subsequent releases from analysing feedback/issues from customers based on latest releases as a support outlet and how it affects the use of the product. Show less

Technical Recruiter

• Jul 2015 - May 2016

Technical recruiter for: Product Managers Product Owners Business Analysts Project Managers Scrum Masters Technical recruiter for: Product Managers Product Owners Business Analysts Project Managers Scrum Masters

Acting Supervisor

• Sep 2014 - Jun 2015

Bar Team Leader

• Jan 2012 - Jun 2015