Experience

Totaljobs Group

• United Kingdom
• Online Audio and Video Media
• 300 - 400 Employee

• Senior Credit Controller

  • Oct 2017 - Present

  London, United Kingdom

• Credit Controller

  • Sep 2012 - Present

  London, United Kingdom I am responsible for approximately 1000 clients with values from £100-£300,000 plus. Within the role my day to day duties are to contact clients for payment and to ensure all invoices are cleared within the company's payment terms. I also assist in credit checking sales leads to determine whether credit terms are given. Resolving billing queries regarding pricing issues, incorrect billing details, incorrect pricing and allocations Other duties include: Month End… Show more I am responsible for approximately 1000 clients with values from £100-£300,000 plus. Within the role my day to day duties are to contact clients for payment and to ensure all invoices are cleared within the company's payment terms. I also assist in credit checking sales leads to determine whether credit terms are given. Resolving billing queries regarding pricing issues, incorrect billing details, incorrect pricing and allocations Other duties include: Month End Reporting Analysis Reporting - Overdue Debt – Breakdown of aged debt Ledger Breakdown – Breakdown of where debt is sitting on the aged profile Credit Controller Collection Breakdown – Analysis of where each credit controller’s debt sits Collections Summary – Collection figures in relation to target Payment Trend – Client payment trends. Credit Controller Collections Summary – Collection figures in relations to individual targets Rolling debt Report – monitoring current invoices rolling into 60 plus days overdue Cash Allocation Taking Credit Card Payment Cheque allocations Write off and Refunds Achievements I have contributed to reducing the DSO from 74 days to 48 days. Written training manuals for departmental processes, (Month End, ) Initiated the majority of the credit control analysis reports within the department Contributed towards the transition of the billing function from customer service to finance Involved in the transition of the aged debt profile of Milkround, which was acquired by the Group in 2016



LIAR London Limited

• Founding Director

  • Jun 2016 - Present

  London, United Kingdom As the Founding Director of LIAR London my role is to oversee the overall operations of the company from sales strategies, finances, marketing, product development and liaising with board members on ways to develop the brand. #LIAR #LoyaltyIsAbsoluteRespect



NTT Ltd. Collaboration & CX

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Credit Controller

  • Apr 2010 - Jun 2012

  London, United Kingdom Main duty and responsibilities: Credit Control of 2000 accounts Monthly Credit Card and Direct Debit Run Allocation of cash receipts Analysis reporting Cash Analysis - Monitoring of quarterly cash targets and DSO levels Cash Receipt Analysis – Monitoring of monthly cash figures Yearly Comparative Analysis – Breakdown outlining which payment methods generated most revenue Credit Balance Analysis – Monthly reporting of unallocated cash and duplicate… Show more Main duty and responsibilities: Credit Control of 2000 accounts Monthly Credit Card and Direct Debit Run Allocation of cash receipts Analysis reporting Cash Analysis - Monitoring of quarterly cash targets and DSO levels Cash Receipt Analysis – Monitoring of monthly cash figures Yearly Comparative Analysis – Breakdown outlining which payment methods generated most revenue Credit Balance Analysis – Monthly reporting of unallocated cash and duplicate payments Monthly billing run Setting up client pricing plans and additional debits to ensure billing run is correct Raising credits, Write offs/ons Monthly AMEX Purchase card payment run for Sony Mobile using Payment Link Online Resolving billing queries regarding incorrect pricing, usage and general admin Credit Checking Achievements: Involved in the handover/training of staff for the new Montpellier office. This involved going to France and ensuring the new department was up to speed with the processes of the function. Set up direct debit process for the Irish subsidiary. Contributed to reducing the DSO from 66 days to 51 days. Written training manuals for departmental processes, which were not yet produced (administration, bad debt write offs, journals) Took over accounts from manager with debts dating back to 2008. Managed to recoup bulk of debt by arranging several conference calls with clients in UK and India, meetings with sales and putting together new invoices to fit customers billing system. This was within the first 6 months Initiated monthly reminder letters process to cover those accounts that were we are unable to contact Involved in various projects including Direct Debit initiative, credit balance clean up, factoring Assisted in running department whilst manager was on annual leave. Involved taking over, arranging department meetings and setting team agendas Show less



Easynet Group

• United Kingdom
• Telecommunications
• 100 - 200 Employee

• Billing & Collections Advisor

  • Feb 2006 - Apr 2010

  London, United Kingdom Main duty and responsibilities: Responsibility of own ledger consisting of approximately 300 clients Reconciliations of accounts Credit Control focused on aged debtor accounts Dealing with customer queries via emails, phone calls and when required site meetings Direct Debit run – running reports that generate all direct debits on a weekly basis Invoicing runs – Generating all renewal billing Invoicing new orders and specific corporate orders Run… Show more Main duty and responsibilities: Responsibility of own ledger consisting of approximately 300 clients Reconciliations of accounts Credit Control focused on aged debtor accounts Dealing with customer queries via emails, phone calls and when required site meetings Direct Debit run – running reports that generate all direct debits on a weekly basis Invoicing runs – Generating all renewal billing Invoicing new orders and specific corporate orders Run other reports – previously raised reports showing the company’s major debtors, the money collected for the period and credit controllers’ targets. Also generate the weekly batch report indicating outstanding cancellations that require closing for credit note processing Also have worked in accounts payable raising PO's logging invoices and expenses Achievements: Reducing cancellation and regrade backlog from 393 to 0 Reducing turnover of batches from 14 working days to 7 working days Mentoring new staff Contributed to reducing aged debt of £1.3m to approximately £494,000 in two and a half months whilst at the SME side of the company Show less