AVP Business Application Management Office

• Apr 2023 - Present

Project Manager

• Oct 2017 - Apr 2023

Manage strategic projects and programs with C-level sponsors from early inception. Dual role of project and change management. Key projects: • Office move of Head Office and flagship branch with budget of $21MM • Nationwide upgrade of print devices to add secure print (17 branches) • Nationwide standardization of form factors (900 employees) • ERP (Dynamics 365) implementation • Office 365 firm wide implementation • Client Focused reforms Manage strategic projects and programs with C-level sponsors from early inception. Dual role of project and change management. Key projects: • Office move of Head Office and flagship branch with budget of $21MM • Nationwide upgrade of print devices to add secure print (17 branches) • Nationwide standardization of form factors (900 employees) • ERP (Dynamics 365) implementation • Office 365 firm wide implementation • Client Focused reforms

Senior Project / Program Manager

• Jun 2006 - Jun 2017

• Managed large projects and programs with up to $10MM annual spend• Projects included Nexj CRM implementation, major system conversions, data warehouse initiatives• Led change management on Front Office initiatives• Created and managed highly motivated project teams to execute across lines of business• Vendors included Broadridge, Temenos, NexJ, Teradata, iGate, TCS and Infosys• Scrum, Kanban, Waterfall and hybrid methodologies.• Led a direct reporting team of business analysts Show less

Project Manager

• Jun 2003 - Jun 2006

Managed projects up to approx. $1million in annual budget. Projects included:• Major legacy system rewrite project• Automated client segmentation project within a client onboarding system