Neil Schofield

Service Delivery Engineer at Kerv
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Contact Information
us****@****om
(386) 825-5501
Location
Richmond, England, United Kingdom, UK
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Credentials

  • Genesys Cloud Certified Professional
    Genesys
    Dec, 2022
    - Sep, 2024
  • Mitel MCA in HX, 3300, CCM and CSM
    -

Experience

  • Kerv
    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Service Delivery Engineer
      • Sep 2022 - Present
  • Loop Voice & Data
    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Senior Engineer
      • May 2015 - Sep 2022
  • Coms plc
    • Field Service Engineer
      • Jan 2013 - Apr 2015

      Maintain and install Mitel HX, Aastra, Alcatel Oxo, CSM and Callview report management software plus IP networking and Sip configuration. 3300 trained as well as CCM

    • First Line Team Leader
      • Aug 2011 - Jan 2013

      Formerly Actimax/CloudXL. Team Leader from August 2011 to January 2013. Was given the opportunity to help build and manage the new service desk and integration of customer accounts from the acquisition of two new companies. After 18 months made the decision to back to Field Engineering role due to continued role changes at management level.

    • Field Service Engineer
      • Oct 1999 - Aug 2011

      Formerly Actimax Plc

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