Experience

Daifuku Mechatronics(S) Pte Ltd

• Software Development
• 1 - 100 Employee

• System Engineer

  • Apr 2010 - Present

  1.Train and manage 3 FTE how to support Daifuku Software's.2. Maintain Customer's Windows Servers and Workstations.3. Maintain Customer's Database (Oracle and SQL servers.4. Perform Research and Development for customer's software, database, servers and workstations upgrades.5. Provide 24/7 customer support for Singapore, Indonesia, Malaysia and Thailand:- VB and Java built software troubleshooting and bug fixing.- Database Connection Issues, data extraction and recovery.- Perform Remote Support and Field Support- Server and Workstation Crash Recovery.- Liaise with customer for software enhancement or future renewal.6. Provide Internal IT support for Daifuku Staff.- Manage and maintain Daifuku Servers.- Manage and maintain Internet.- Manage and maintain Cisco Firewall.- Manage and maintain CCTV.- Manage and maintain NAS Backup.- Manage and maintain Company computer network.- Provide Internal Desktop and laptop support.