Accounts & Compliance Manager

• Jan 2023 - Present

Accounts & Compliance Officer

• Jan 2022 - Present

Administrator

• Jan 2021 - Jan 2022

Assistant Manager

• Nov 2016 - Nov 2020

• Day to day lead on operations of a large food & beverage outlet whilst creating innovative ideas and increasing efficiency leading to a rise in revenue from £650, 000 to £900,000 over a 4 year period. This included organising up to 25 staff daily to deliver a warm, welcoming and memorable visitor experience. • Calculating staffing costs in order to create rotas, which reflect daily sales predictions and monitoring these to achieve a target labour to sales percentage. • Yearly… Show more • Day to day lead on operations of a large food & beverage outlet whilst creating innovative ideas and increasing efficiency leading to a rise in revenue from £650, 000 to £900,000 over a 4 year period. This included organising up to 25 staff daily to deliver a warm, welcoming and memorable visitor experience. • Calculating staffing costs in order to create rotas, which reflect daily sales predictions and monitoring these to achieve a target labour to sales percentage. • Yearly preparation of all budgets with daily tracking to ensure monthly gross profit margin targets are achieved. • Analysing, providing commentary and discovering discrepancies in relation to monthly P&L accounts and staff payroll. • Liaising with suppliers, inputting invoices and credit notes, stock counting and control, and comparing these with opening and closing inventory in monthly accounts to ensure correct reconciliations. • Ensuring all purchases have the correct cost codes applied particularly in relation to cost of sales and expenses. • Providing monthly action plans in response to monthly mystery shopper reports. • Becoming proficient in the use of excel, particularly in relation to creating spreadsheets with corresponding formula to monitor variance in year to year sales, cost of sales and customer spending habits. • Leading daily staff meetings to effectively forward communications to the correct department. • Convening in one to ones monthly for staff I line managed to discuss their progression, provide and receive feedback, and enquiring if they felt I could do to help them achieve their yearly personal development review. Show less • Day to day lead on operations of a large food & beverage outlet whilst creating innovative ideas and increasing efficiency leading to a rise in revenue from £650, 000 to £900,000 over a 4 year period. This included organising up to 25 staff daily to deliver a warm, welcoming and memorable visitor experience. • Calculating staffing costs in order to create rotas, which reflect daily sales predictions and monitoring these to achieve a target labour to sales percentage. • Yearly… Show more • Day to day lead on operations of a large food & beverage outlet whilst creating innovative ideas and increasing efficiency leading to a rise in revenue from £650, 000 to £900,000 over a 4 year period. This included organising up to 25 staff daily to deliver a warm, welcoming and memorable visitor experience. • Calculating staffing costs in order to create rotas, which reflect daily sales predictions and monitoring these to achieve a target labour to sales percentage. • Yearly preparation of all budgets with daily tracking to ensure monthly gross profit margin targets are achieved. • Analysing, providing commentary and discovering discrepancies in relation to monthly P&L accounts and staff payroll. • Liaising with suppliers, inputting invoices and credit notes, stock counting and control, and comparing these with opening and closing inventory in monthly accounts to ensure correct reconciliations. • Ensuring all purchases have the correct cost codes applied particularly in relation to cost of sales and expenses. • Providing monthly action plans in response to monthly mystery shopper reports. • Becoming proficient in the use of excel, particularly in relation to creating spreadsheets with corresponding formula to monitor variance in year to year sales, cost of sales and customer spending habits. • Leading daily staff meetings to effectively forward communications to the correct department. • Convening in one to ones monthly for staff I line managed to discuss their progression, provide and receive feedback, and enquiring if they felt I could do to help them achieve their yearly personal development review. Show less

Banking Service Assistant

• Nov 2015 - Nov 2016

• Ensuring extreme data protection protocols. • Crediting and debiting customer accounts. • Dealing with all customer queries in relation to their accounts. This included bank reconciliations on a daily basis. • Ensuring extreme data protection protocols. • Crediting and debiting customer accounts. • Dealing with all customer queries in relation to their accounts. This included bank reconciliations on a daily basis.

Credit Controller/Sales Agent

• Aug 2006 - May 2012

• Sales of financial products. • Credit control assessment on the ability of a customer to meet repayments. • Ensuring weekly targets were met. • Weekly payment and banking balance reconciliations. • Sales of financial products. • Credit control assessment on the ability of a customer to meet repayments. • Ensuring weekly targets were met. • Weekly payment and banking balance reconciliations.