Experience

White Lodge
• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee
• Trustee

  • Mar 2020 - Present


Deeside Associates Ltd

• Director

  • Jun 2018 - Sep 2021

  Advisory, consulting and project / programme management services. Key achievements included: - Leading the delivery of a cloud-based learning management system across six public sector organisations within a corporate shared service operation. - Creating a baseline plan for a multi-billion pound central government programme that will be used by hundreds of public sector organisations. - Working to integrate plans in the UK national Covid-19 testing programme. Advisory, consulting and project / programme management services. Key achievements included: - Leading the delivery of a cloud-based learning management system across six public sector organisations within a corporate shared service operation. - Creating a baseline plan for a multi-billion pound central government programme that will be used by hundreds of public sector organisations. - Working to integrate plans in the UK national Covid-19 testing programme.



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Director

  • Sep 2007 - May 2018

  Delivery director specialising in IT-based transformation projects, particularly in public sector, including local government, emergency services and health. Covered back-office shared services based on top-tier ERP solutions and digital enablement of front-office interactions (web services, contact centres, social media). Notable achievements: • Led the delivery of every aspect of the design, implementation and roll-out of a shared-service operation to four diverse organisations under contract to Hampshire County Council. This delivered critical back-office services to a user base of 100,000 and savings upwards of £1m per organisation per year. I directed blended client/Deloitte teams of up to 175 staff over a period of nearly 5 years. This multi-phase programme was a major success for the clients; it has become a global reference for project management & client engagement within Deloitte, cited by the Cabinet Office and featured at shared service conferences internationally. • Led an award-winning customer service transformation involving radical redesign of web, phone and social media channels to drive service improvements and cost savings. Significant and immediate take-up of online services by the public, delivering better quality of service and shift to cheaper channels, as well as secure online accounts to manage the sharing of sensitive personal information between organisations. • Managed a new business line based on corporate service transformation in the health sector, in order to drive efficiency and cost savings. Standardising processes, organisational change and deployment of innovative technology.



Anite Public Sector

• United Kingdom
• IT Services and IT Consulting

• Director of e-Government

  • Sep 1998 - May 2007

  Also - Business development director - Director of business strategy Achievements: directed a team of 50 to establish a new business venture in electronic services to government. Secured largest contract across whole of group of companies and led customer relationship. Development of corporate business development strategy, leadership of Public Sector Advisory Council (strategic think tank involving peers and professors) and leadership of relationship with Society of Local Authority Chief Executives.



Orbital Sciences Corporation is now Orbital ATK!

• Defense and Space Manufacturing
• 700 & Above Employee

• Operations Director - EOS Ltd

  • Sep 1989 - Aug 1998

  UK-based Earth Observation Sciences Ltd, acquired by Macdonald Detwiler Ltd of Vancouver and then by Orbital Sciences Corp Key roles: - Personnel manager - Business development director - Deputy managing director Set up and ran the operations function with responsibility for delivery of all the company’s contracted project work, directed the workforce of approximately 80, and sustained senior relationships with company’s customers. Set up and ran framework for management of all project and programme managers, including MOD accreditation. Oversaw Finance and ICT functions and led HR function.



UCL

• South Korea
• Construction
• 1 - 100 Employee

• Researcher, Mullard Space Science Laboratory

  • 1984 - 1989

  Polar research based on satellite data. Support for satellite ground stations and data management and interpretation of satellite data, under contract to national and international public sector organisations. Polar research based on satellite data. Support for satellite ground stations and data management and interpretation of satellite data, under contract to national and international public sector organisations.