Experience

First4Lawyers Ltd

• United Kingdom
• Legal Services
• 1 - 100 Employee

• ICT Support Engineer

  • Jul 2019 - Present



Naylor Industries Plc

• United Kingdom
• Construction
• 1 - 100 Employee

• Senior Technical Analyst

  • Aug 2014 - Jul 2019

  As part of a two man team with the System Administrator my position combined: • Negotiation of all communications and hosting contracts including mobile phones, network infrastructure, copiers and the virtual stack. • Implementation of project plans including: Migration from co-location to private cloud infrastructure VOIP implementation Office 365 desktop rollout Upgrade of server operating systems Implementation of Pirana CMMS engineering management system • Support, maintenance and training of 150 users over five sites throughout the UK. The systems currently supported include: • Windows 2003, 2008 and 2012 server • VMware virtualization • Active Directory administration • Microsoft Exchange administration • Fortigate Firewall administration • Office 365 administration • Avaya phone system administration • Windows XP, 7, 8 and 10 • Mentoring staff of all levels • Trend Officescan XG anti-virus • Pirana CMMS engineering management system • Sales-I CRM installation • Android mobile phones (predominantly Samsung)



CDS UK

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Technician

  • Jan 2002 - Jul 2014

  As part of a team of six my position involved support and training of 150 users over seven sites throughout the UK. The main functions are support of: • Windows 2000, 2003 and 2008 server • VMware and HyperV virtualization technologies • Active Directory administration • Microsoft Exchange 2010 administration • Arcserve and Symantec (Veritas) backup software installation and administration • Sophos Enterprise Endpoint and Control installations and administration • Avaya phone system administration • ADSL connectivity (WAN) • Watchguard Firewall and Office VPN administration • Checkpoint Firewall installation and administration • ISO17799 Information Security accreditation • Windows XP, 7 and 8 • Microsoft Office support versions from 2000 to 2010 • Macintosh OS X support up to and including Lion (10.7) • Administration of the companies software and font libraries • Auditing and purchasing.