Experience

Apis, part of Accenture

• Business Consulting and Services
• 1 - 100 Employee

• Senior Manager

  • May 2020 - Present

• Principal Consultant

  • Oct 2011 - May 2020

  Over the last five years Neil has specialised in providing strategic planning, program review and evaluation and business process review services within the health, aged care, education, transport and environment sectors.



Australian Customs and Border Protection Service

• Deputy Chief Executive Officer

  • Sep 2006 - Sep 2011

  For five years Neil was a Deputy Chief Executive Officer at the Australian Customs and Border Protection Service. In this role, he led Customs and Border Protection’s passenger and cargo operations, trade related activities, and supporting compliance assurance programs. He placed a strong focus on working with industry to ensure border management was undertaken in a way that facilitates the genuine movement of people and goods into and from Australia. For five years Neil was a Deputy Chief Executive Officer at the Australian Customs and Border Protection Service. In this role, he led Customs and Border Protection’s passenger and cargo operations, trade related activities, and supporting compliance assurance programs. He placed a strong focus on working with industry to ensure border management was undertaken in a way that facilitates the genuine movement of people and goods into and from Australia.



Department of Immigration and Citizenship

• Malawi
• Security and Investigations
• 1 - 100 Employee

• First Assistant Secretary

  • Sep 2005 - Sep 2006

  Immediately prior to joining Customs and Border Protection, Neil reformed the Department of Immigration and Citizenship’s on-shore compliance program and introduced a new person-based case management service to address shortcomings identified in the Palmer Inquiry into the Circumstances of the Immigration Detention of Cornelia Rau. In this role Neil led significant culture change within the Department at a time the Department was under intense parliamentary and public scrutiny. Immediately prior to joining Customs and Border Protection, Neil reformed the Department of Immigration and Citizenship’s on-shore compliance program and introduced a new person-based case management service to address shortcomings identified in the Palmer Inquiry into the Circumstances of the Immigration Detention of Cornelia Rau. In this role Neil led significant culture change within the Department at a time the Department was under intense parliamentary and public scrutiny.



Australian Taxation Office

• Australia
• Government Administration
• 700 & Above Employee

• Deputy Commissioner

  • Dec 2000 - Sep 2005

  From November 2003 until September 2005, Neil was Deputy Commissioner, Goods and Services Tax, at the Australian Taxation Office (ATO). He chaired the GST Product Committee that oversees all ATO activities involved in the administration of the GST and that reports to the States and Territories on GST performance.Between December 2000 and October 2003, Neil was Deputy Commissioner, Small Business leading the implementation of a range of business tax reforms while managing income tax and withholding tax obligations of small business. During this period Neil was a member of the Small Business Consultative Committee established to advise the Minister for Small Business.