Neil M.

Senior Operations Manager fttp, PIA ftth at National Energy Direct
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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5.0

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Curtis Dixon

Neil was always helpful and would show a genuine interest in sharing his knowledge and skills, even out of hours of work. If I ever had any questions or concerns he was always available, and he would try his upmost to acquire any information I needed to perform my daily duties.

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Experience

    • United Kingdom
    • Utilities
    • 1 - 100 Employee
    • Senior Operations Manager fttp, PIA ftth
      • Mar 2021 - Present

    • United Kingdom
    • Telecommunications
    • 200 - 300 Employee
    • Senior Operations Manager fttp, PON, SEP, ONSA, PIA
      • Jan 2018 - Mar 2021

    • Utilities
    • 700 & Above Employee
    • Senior Operations Manager ftth
      • Nov 2016 - Jan 2018

    • Technology, Information and Internet
    • 700 & Above Employee
    • National Ethernet/FTTP/FTTC Manager
      • Sep 2014 - Nov 2016

    • Operations Delivery Manager
      • Jul 2013 - Sep 2014

      Responsible for the delivery of service in Merseyside and for the management of the operational resources working in the area at any given time.• Managing the day to day running of engineers across Copper Provision, Managed Install & Ethernet.• Reporting to Regional Manager on any performance related issues• Plan, allocate, and monitor work via the CRM system• Duty of care: Account for team’s whereabouts and well-being at the end of the day• Liaise with quality auditor regarding quality, safety and environmental issues on a daily basis• Represent the company at meetings with the client as and when required.• Ensure that the delivery performance statistics are consistently exceeded.• Liaise with third parties including customer to resolve local issues, customer complaints etc.• Monitor and maintain stock levels across the team Show less

  • Flexicomms Limited
    • Preston, United Kingdom
    • Senior Operations Manager
      • Apr 2010 - Jan 2013

      My role within the company is to manage various contracts such as Network Rail, Virgin Media, BT and Cable & Wireless to the client’s specification. I was involved in creating and maintaining critical processes and systems to support the achievement of targets and customer expectations which included: • Projecting works for the week ahead • Planning daily works • Site Surveys • Informing the main contractor of the employee’s daily sites of work • Managing and checking all cabling works • Managing and checking all OTDR test results • Effecting As-Built Drawings for all completed test data • Training all operatives on current issues by holding Toolbox Talks • Checking all Health & Safety Issues and workmanship on site • Consulting with both clients and company directors • Projecting and assessing daily works and programmes • Toolbox talks, assessing quality and workmanship • Approving staff timesheets and sub-contractors invoices • Liaising and instructing sub-contractors Show less

  • CF Comms
    • Reddich
    • Operations Director
      • Oct 2006 - May 2010

      Creating and maintaining critical processes and systems to support the achievement of targets and customer expectations and achieving ISO9001 quality status standard Creating and maintaining critical processes and systems to support the achievement of targets and customer expectations and achieving ISO9001 quality status standard

    • Operations Manager
      • Apr 2000 - Sep 2006

      My role within the company is to manage various contracts such as Network Rail, Virgin Media, BT and Cable & Wireless My role within the company is to manage various contracts such as Network Rail, Virgin Media, BT and Cable & Wireless

    • Projects Supervisor
      • Feb 2000 - Sep 2001

      On site supervision of contract cable teams, fibre splicer’s & copper jointers

    • Fibre Splicer
      • Dec 1995 - Feb 2000

      Splicing fibres from 4 to 288 in various joints and locations

    • Fibre Tester
      • Feb 1994 - Dec 1995

      Testing fibres from nodes to DPs using OTDR & ILMs Testing fibres from nodes to DPs using OTDR & ILMs

    • Fibre/Copper Tester
      • Aug 1993 - Feb 1994

      Testing fibres from 4 to 144 and Copper cables from 10 to 1000pr at BT exchange using OTDR, TDR & ILMs

    • Duct/Structural Surveyor
      • Dec 1992 - Aug 1993

      Surveying BT ducts, man holes and joint boxes

    • Fibre Splicer
      • Jul 1989 - Dec 1992

      Splicing fibres from 4 to 288 in various joints and locations

    • Assistant Tester
      • Feb 1988 - Jul 1989

      Assisting tester at BT exchanges in all aspects of fibre/Copper testing

    • Cable Installer
      • Jan 1986 - Feb 1988

      Pulling in sub duct, fibre and copper cable in BT networks

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