Experience

Principality Stadium

• United Kingdom
• 1 - 100 Employee

• Supervisor safety steward

  • Mar 2008 - Present

  Safety steward at principality stadium ensuring the safety of staff and spectators during events at the stadium.



Westgate travel

• Senior Consultant

  • May 1994 - Present

  I am an enthusiastic hard working, responsible and reliable individual, with excellent interpersonal and organisational skills. I have excellent communication skills in both English and Welsh language. Having worked for an independent Travel agent for 20 years, I have the expertise and specialism in a full spectrum of holidays, including Orient Express, Hurtigruten, and UK Holidays.We know how to sell, the travel industry has been on the breadline for years, we understand business acumen,margin ,targets,nett gross revenues, mark ups markdown and we certainly understand the customer comes first and wants the best deal we can find,and we sacrifice salary and time to ensure we keep customer happy on a daily basis.We know how to prioritise our workload, having dealt with new customers when there are volcano eruptions and we need to reroute customers flying all over the world or the tragic events or terrorist attacks and we need to ensure customer safety, no day is ever the same but we work tirelessly with a smile on our face to ensure we look after each and every individual customer.We are always learning the world is forever changing and customer and new destinations and hotels are always keeping us focused and wanting to improve our knowledge everyday. The customer will always challenge us and this challenge we must rise to ensure that we can sell them they’re dream holidays.We as agents work as part of team,we can work individually we are focused to ensure the customer is always first and foremost my work ethic will always be focussed on delivering the very best service available .