Neil Gaer

Executive Director of Outpatient Services at AdCare Hospital
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Contact Information
us****@****om
(386) 825-5501
Location
Worcester, Massachusetts, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Patricia Wooldridge, MPA, CASAC, CRPA

Neil is a dedicated individual who comes with a wealth of knowledge. In addition he is also a person who genuinely cares about not only the work but the people who work under his leadership as well. Neil is a leader who is also intelligent well beyond the realms of above average and more like phenomenal.

Paul Lavallee (MBA, CPRS, CFPIM)

Neil is a professional dedicated to the cause he serves. He is one of the most competent, personable, up front, and down to earth pro's I have had the honor of working with - not just in this industry but including all my years in the software industry. You always know where you stand with Neil and there are never any hidden agendas. Neil has become a friend as well as a colleague. I hope to continue a long term working relationship with Neil.

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Experience

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Executive Director of Outpatient Services
      • May 2022 - Present

      Responsibilities include providing comprehensive leadership and oversight for five hospital licensed outpatient sites; including operational, fiscal, goal setting and clinical management. Understanding, developing, and implementing the latest trends and strategies to treat a diverse patient population. Lead a team of dedicated professionals with a positive, open-door atmosphere approach and ensuring outstanding customer service and attention to clinical excellence. - In short a lot of fun and privilege and honor to serve in this role!

    • President
      • Mar 2020 - Present

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Executive Director
      • Jan 2017 - Mar 2020

      Washburn House is a new state of the art rehabilitation program that was born on the foundation that together we can transform the lives of individuals and their families affected by substance use disorders and mental health conditions. Our research-based clinical care model that is technology driven, trauma sensitive and patient focused, adheres to our philosophy that substance use disorders are a chronic brain disorder from which people can and do recover. Washburn House is a new state of the art rehabilitation program that was born on the foundation that together we can transform the lives of individuals and their families affected by substance use disorders and mental health conditions. Our research-based clinical care model that is technology driven, trauma sensitive and patient focused, adheres to our philosophy that substance use disorders are a chronic brain disorder from which people can and do recover.

    • President
      • Oct 2015 - Dec 2016

      Assignments include contractual obligations with a wide variety of clients in Massachusetts, Pennsylvania and Florida. Duties and responsibilities include; development and review of evidenced based clinical protocols; development of clinical and leadership Policies and Procedures that meet JACHO and regulatory standards; initial applications and licensing of a clinically and medically monitored withdrawal management (Detoxification) programs in Massachusetts; integration and setup of an electronic medical record that meets regulatory and accreditation requirements for an addiction treatment provider operating in multiple states; development of outcome measures and dashboards/scorecards to quantify treatment efficiencies, effectiveness and patient satisfaction that includes post treatment outcome measures; consultation on streamlining behavioral health and medical quality indicators with accompanying conversation on how to implement an electronic medical record that meets meaningful use criteria; working with a physician owned start-up on implementation and integration of an office based addiction medicine practice focusing on office based opioid outpatient treatment.

    • United States
    • Non-profit Organizations
    • 500 - 600 Employee
    • Vice President, Regional Director of Clinical Services
      • Mar 2015 - Sep 2015

      In the position of Regional Director of Clinical Services, I oversaw and managed the clinical and administrative operations for more than 20 residential and outpatient programs for adults and adolescents in New York City metro area, upstate New York and Long Island, treating close to 2,000 individuals daily. With an operating budget of 25 million and over 350 employees the continuum of services includes treatment for substance abusers with mental health problems, programs for mothers with children, outpatient and residential treatment for military personnel, veterans and their families, impaired driver programs and withdrawal management programs with special emphasis on longitudinal withdrawal management for the opioid addicted patient. Responsibilities included redefining and implementing clinical protocols, operational and strategic leadership including oversight of all clinical operations and administrative functions, direct oversight of the administrative and clinical leadership team with a focus on clinical efficiency and effectiveness, quality assurance and improvement, budgetary management and adherence to accreditation and regulatory standards.

    • Vice President, Senior Program Director & Director Clinical Affairs
      • Jan 2002 - Mar 2015

      Directed a thirteen-person staff of Program Directors and Quality Assurance professionals, managing company operations in fourteen locations in the states of Massachusetts, New Hampshire and Maine ($12 million in annual revenue with over 180 employees). One of four Vice Presidents in New England. Client population was extremely diverse, ranging from adolescents through adults of all ages. Services include detoxification, out-patient, short-term rehabilitation and long-term rehabilitation, Accountable for all aspects of program development and operational management, including: marketing, business development, understanding multiple payer streams, staffing (talent acquisition, training & development), contract administration, quality assurance, budgetary management and regulatory compliance• Member of the Executive Team which developed and delivered the programs, systems and initiatives which drove and supported company growth from $5 million to $22 million in annual revenue.• Personally grew Massachusetts business by 600%+ - from $800,000 to $6 million in annual revenue. • Established residential and ambulatory adult, adolescent and criminal justice recidivism reduction programs from inception. Developed management programs that meet national CARF accreditation standards. • Understands the complexity of choosing, implementing and integrating Evidenced Based Practices and Electronic Health Record into a multistate agency.

    • Deputy Director, National Training
      • Jan 2001 - Jan 2002

      Quickly promoted within the organization. Relocated to New York City to accept this highly visible role with the foundation connected to Phoenix house. • Developed curricula. Trained clinical staff to meet rigorous program standards.• Role required extensive travel – in New England, New York, Texas, Florida and California.• Represented Phoenix House at National Conferences Quickly promoted within the organization. Relocated to New York City to accept this highly visible role with the foundation connected to Phoenix house. • Developed curricula. Trained clinical staff to meet rigorous program standards.• Role required extensive travel – in New England, New York, Texas, Florida and California.• Represented Phoenix House at National Conferences

    • Program Director, Phoenix Houses of New England
      • Jan 1999 - Jan 2001

      Directed twelve full-time staff members who provided quality care to 42 clients in a long-term residential program. • Provided effective leadership in the integration of Marathon into Phoenix Houses. • Took a leadership role in the industry. Helped developed policies for providers association at the regional and national levels. • Clinical and Administrative turnaround of adult and adolescent Therapeutic Communities Directed twelve full-time staff members who provided quality care to 42 clients in a long-term residential program. • Provided effective leadership in the integration of Marathon into Phoenix Houses. • Took a leadership role in the industry. Helped developed policies for providers association at the regional and national levels. • Clinical and Administrative turnaround of adult and adolescent Therapeutic Communities

Education

  • University of New Haven
    Master of Public Administration
    1997 - 1998
  • Springfield College
    Bachelor of Science, Human Services
    -

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