Procurement Officer

• Jan 2021 - Present

Club General Manager

• Dec 2018 - Dec 2020

• Responsible for all operational and financial management of the Dernancourt club • Liaising with department managers to ensure departmental KPI’s and budgets are consistently achieved. • Responsible for club membership growth, revenue, yield and membership retention. • Liaising with National and State WHS and Safety advisors to plan and implement annual Asset Management plans. • Responsible for the implementation of all Covid-19 protocols and requirements in club. This included a full club shut down for 3 months. • Monitoring compliance and delivering required training to all staff and contractors. • Planning, developing, implementing and maintaining Risk Management plans, chemical registers, SWMS and asset registers for the venue. • Motivating and mentoring staff and managing performance to ensure club and individual KPI’s are being achieved. • Operating all risk management, maintenance and customer service systems, processes and workflows, as well as Incident and hazard reports and consulting with senior management on ways to constantly improve processes. Show less

Careers Liaison

• 2018 - 2018

Business Development Manager

• 2017 - 2018

• Responsible for event sales, planning and administration across multiple venues Nationally. • Managing sponsorships, funding and activation events with local community groups / clubs. • Delivered a Club Fundraising program providing a new revenue stream for Sporting Clubs & NFP's • Consultation process with Stakeholders from the Department of Education relating to the development of a curriculum based Secondary Schools program. • Managed specialised inclusive events and business relationships for not for profits such as Autism SA, MYSA and the Defence Community Organisation. • Increased Group booking revenue by 10% from previous financial year. • Increased Full Venue Hire bookings by 50% from previous financial year. • Review all NPS relating to group bookings and follow up with internal staff to increase customer experience. • Training and development of staff to provide exceptional customer experiences. • Building and maintaining strong relationships with key education, community & corporate sectors. • Planning and implementation of sales strategy, with a strong focus on secondary spend. • Collaborating with venue manager in developing and implementing key operational processes and procedures. Show less

Business Development Manager

• 2015 - 2017

• Responsible for all sales growth and client retention in South Australia. • Achieved growth of 12-15% in designated territory year on year • Educating all clients and prospects on compliance and legislative requirements for their managed assets. • Presenting and conducting contract negotiations with Government Departments, Community Housing Authorities and Real Estate agencies for key service contracts. • Nurturing and maintaining strong business relationships with key accounts, property managers, asset managers and contractors. • Planning and scheduling of territory sales pipeline and call cycle. • Seeking new business opportunities with property managers and asset managers • Daily reporting and accountability through pipeline sales CRM. • Innovating and creating sales promotions for SA marketplace. Show less

Manager

• Oct 2012 - Sep 2015

• Solely responsible for all operations of running a wearable technology ecommerce business. • Setting annual sales budgets and regularly achieving sales targets, whilst ensuring that GP margins are being obtained at the same time. • Recruitment, training and development of all staff. Including daily briefings, huddles and staff meetings. • Setting of KPI’s and benchmarks across all business departments. • Studying marketplace trends to make strategic decisions regarding new product lines • Developed and implemented all operational policies and procedures, including risk management plans, WHS policies and safe work practise standards. • Negotiating pricing, purchasing stock and procurement of new products from suppliers • Approaching and developing partnerships with Schools and presenting educational products. • Payment of all invoices, chasing outstanding payments, setting strict budgets for advertising, marketing, promotions and business growth activities. • All customer service enquiries, email, phone and in-store. • Processing all online orders, quoting organisations such as Schools, Universities & Hospitals • Developing and maintaining Social media presence across all major social platforms. • Distribution and warehousing of all inventory • Website maintenance to ensure all content, images, descriptions, pricing and information is correct • Analysing Google analytics and Google Adwords performance to make strategic decisions regarding product lines, marketing strategy, advertising spend and promotions. Reviewing CPA spend and CPC bids. • Producing and reviewing annual business, marketing and sales budgets & plans. Show less

Key Account Manager / B2B Sales & Partnerships / eCommerce Development

• Mar 2009 - Oct 2012

• Account Manager for major account - Rebel Group – Rebel Sports & Amart Sports • Daily communication with Rebel Group Area Managers, Store Managers and Buying Group. • Continually achieved 5% – 10% sales growth monthly on previous year sales to Rebel Group stores to achieve and surpass Monthly budgets and KPI’s. • Presenting sales pitches to and price negotiation with Rebel Group Buying team • Managed and hosted all training workshops and product launches nationally for all Rebel Group staff. • Development and delivery of Polar University online training modules for staff training. • Actively working with stores to increase sales, decrease aged inventory, enhance merchandising displays, and implement loss prevention strategies. • Reviewing weekly Rebel Group sales and inventory data to provide recommendations and suggestions on improving Rebel group sales of Polar products. • Creating unique product description copy for Rebel Group catalogues and promotions. • Approaching and developing partnerships with Schools and presenting educational products • Weekly sales meetings with all Pursuit Performance sales/marketing team to share information to assist all account sectors with marketing ideas and sales growth. • Actively seeking B2B promotional and sales opportunities, with a strong focus on measureable online marketing promotions. • Lead role in a promotional partnership with Michelle Bridges 12 Week Body Transformation, resulting in direct to consumer sales. • Actively involved in the development, and promotion of our educational program Polar Kids R Active. • Managed and Developed all Sponsorship packages & agreements with NRL and AFL talent and other leading sport & fitness athletes and influencers. • Establishing and handling all Pursuit Performance Social media channels. • Handling all operations for Pursuit Performance online sales channels • Involvement at events such as FILEX, World Masters Games, Australian Fitness Expo Show less

Assistant Manager / Sales Manager

• Jul 2008 - Mar 2009

Manager

• Jun 2007 - Jul 2008

Gym Supervisor / Personal Trainer / Membership Sales Consultant

• Jan 2001 - Jun 2007

Duty Manager Responsibilities Membership Sales Membership Retention Personal Training Sessions Group Fitness Class Coordination General Maintenance of Facilities & Equipment Duty Manager Responsibilities Membership Sales Membership Retention Personal Training Sessions Group Fitness Class Coordination General Maintenance of Facilities & Equipment