Senior Network Engineer

• May 2021 - Present

Network Engineer

• Jun 2020 - May 2021

Network & Security Engineer

• Feb 2016 - May 2020

Provide Customers with professional, timely and effective technical expertise on LAN/WAN/Wireless/Firewall & Convergence services support. Support or Provision Customer LAN/WAN/Wireless/Firewall network change on time and help to improve the process to “do it right the first time” Provide LAN/WAN/Wireless/Firewall service support by owning customers LAN/WAN/Wireless/Firewall incident within a complex topology (manage LAN, WAN, Wireless, Firewall, IP Network routing or quality issues…) and developing a methodical approach to solve the incident or problem and escalate problem to supplier or internal Expert Practices when appropriate. Capable of analyzing problems and resolving recurring difficulties through root cause analysis. Implementing LAN/WAN/Firewall change requests for customers on the International SOS managed LAN/WAN/Firewall solution (Cisco Router, Cisco Switch, Cisco VoIP, ipDSLAM, etc.). Maintain a comprehensive and update-to-date customer LAN/WAN/Firewall topology database Operate customer WAN optimization and application compression environment base on product family from Packeteer/Riverbed. Actively contribute to improve and map LAN/WAN/Firewall processes within ITIL framework Contribute to the achievement of customer satisfaction by proving best in class support Understand complex LAN/WAN integration with WAN, LAN, Wireless, VoIP customer network. Show less

Sr.Network Engineer

• Apr 2014 - Feb 2016

I had worked with the Global infra team as Senior Network engineer where I was responsible for the day to day network operations (LAN/WAN/Wireless/Security) and also part of the solutions and implementation team, involving in designing and the deployment of Wired and Wi-Fi Network. I had worked with the Global infra team as Senior Network engineer where I was responsible for the day to day network operations (LAN/WAN/Wireless/Security) and also part of the solutions and implementation team, involving in designing and the deployment of Wired and Wi-Fi Network.

Network Engineer

• Feb 2012 - Feb 2014

I was working as a Network engineer with Cisco Systems India put ltd, where I was responsible for managing, maintaining the Lab backbone Network, Such as Core and access and also helping to NOSTG and NMTG BU to establish some challenging Network testbeds to test the future protocols/technology by the Cisco engineering team. I was working as a Network engineer with Cisco Systems India put ltd, where I was responsible for managing, maintaining the Lab backbone Network, Such as Core and access and also helping to NOSTG and NMTG BU to establish some challenging Network testbeds to test the future protocols/technology by the Cisco engineering team.

Network Engineer

• May 2010 - Feb 2012

=>Network Implementation and designing. =>Maintain the BESCOM Wide Area Network. =>Troubleshooting the WAN Links and Maintain the Local Area Networks. =>Managing and Maintaining Cisco Catalyst switch such several 2960 series, L3 Switch 3750 series. =>In Switched Network enable the different technologies such as VLAN, Etherchanel, Port security, VTP, STP etc. =>Designing the Network diagrammatic as per the SLA. =>Configuring the various type products such as Cisco Router, Catalyst Switch. =>Documentation and reporting. Show less

Noc Engineer - Trainee

• Sep 2009 - May 2010

I was worked as on the Job trainee where I am responsible to manage the NOC center monitoring the WAN links of the customer and do support and coordination with the ISP to recover the Level 1 issues. I was worked as on the Job trainee where I am responsible to manage the NOC center monitoring the WAN links of the customer and do support and coordination with the ISP to recover the Level 1 issues.

Network Support Engineer

• Jul 2008 - Sep 2009

Contract- Network Support Project on: HCL Comnet Ltd, Bangalore. Key responsibilities: =>Managing and Maintaining HYBRID WAN infrastructure of M/s Ashokleyland Ltd spreading all over the country from the central location, which includes the Connectivity through leased lines, VSATs, ISDN PRI/BRI, MPLS VPN Lines. =>Monitoring all WAN links used by MRTG monitoring tool. =>Maintaining the uptime of all locations as committed in the SLA by implementing effective fallback mechanisms on the links thus ensuring NSPOF (No Single Point of Failure) on all critical links. =>Coordination with BSNL for various problems relating to leased lines. =>Documentation and reporting. Show less