Neha Malhotra
Head Of Business Operations & Creative at ConvergenSEE Asia- Claim this Profile
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Bio
Experience
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ConvergenSEE Asia
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India
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Marketing Services
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1 - 100 Employee
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Head Of Business Operations & Creative
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Mar 2020 - Present
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MyyShopp eCommerce Technologies Pvt. Ltd.
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India
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IT Services and IT Consulting
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1 - 100 Employee
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Head Of Product Management
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Sep 2016 - Feb 2020
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Oracle
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Business Manager
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Jul 2013 - Sep 2014
RESPONSIBILITIES • Part of the Oracle Middleware Product Sales Team and hence involved in concept & requirement based selling. • Responsible for Key Account Management for large BFSI accounts such as National Stock Exchange, TATA Life, General & Capital, Reliance Capital Group Companies among others • Ensuring a Healthy Pipeline by Identification, Qualification & Prospecting within accounts. • Understanding & Mapping Customer Requirements with Product related… Show more RESPONSIBILITIES • Part of the Oracle Middleware Product Sales Team and hence involved in concept & requirement based selling. • Responsible for Key Account Management for large BFSI accounts such as National Stock Exchange, TATA Life, General & Capital, Reliance Capital Group Companies among others • Ensuring a Healthy Pipeline by Identification, Qualification & Prospecting within accounts. • Understanding & Mapping Customer Requirements with Product related solutions. • Liaison with Top Management, Technical Teams, Sales Engine and Legal Departments • RFP Management, Negotiations & Closures. Show less RESPONSIBILITIES • Part of the Oracle Middleware Product Sales Team and hence involved in concept & requirement based selling. • Responsible for Key Account Management for large BFSI accounts such as National Stock Exchange, TATA Life, General & Capital, Reliance Capital Group Companies among others • Ensuring a Healthy Pipeline by Identification, Qualification & Prospecting within accounts. • Understanding & Mapping Customer Requirements with Product related… Show more RESPONSIBILITIES • Part of the Oracle Middleware Product Sales Team and hence involved in concept & requirement based selling. • Responsible for Key Account Management for large BFSI accounts such as National Stock Exchange, TATA Life, General & Capital, Reliance Capital Group Companies among others • Ensuring a Healthy Pipeline by Identification, Qualification & Prospecting within accounts. • Understanding & Mapping Customer Requirements with Product related solutions. • Liaison with Top Management, Technical Teams, Sales Engine and Legal Departments • RFP Management, Negotiations & Closures. Show less
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jusTap
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India
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IT Services and IT Consulting
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1 - 100 Employee
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AVP | Business Development
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Jun 2012 - Jun 2013
A Start Up, jusTap! was a Cloud based platform for Digital Marketing Campaign Management & Analytics for Smart and NFC based Mobile phones. RESPONSIBILITIES • Brainstorming on possible use cases, unique Selling points and strategizing on cross industry propositions • Manage New Customer Acquisition, Account Management & Customer Relations • Ensuring a Healthy Pipeline by Identification of Market, Lead Generation, Qualification & Prospecting • Understanding & Mapping… Show more A Start Up, jusTap! was a Cloud based platform for Digital Marketing Campaign Management & Analytics for Smart and NFC based Mobile phones. RESPONSIBILITIES • Brainstorming on possible use cases, unique Selling points and strategizing on cross industry propositions • Manage New Customer Acquisition, Account Management & Customer Relations • Ensuring a Healthy Pipeline by Identification of Market, Lead Generation, Qualification & Prospecting • Understanding & Mapping Customer Requirements with Business Solutions • Liaison with Top Management, Technical Teams, Sales Engine and Legal Departments • Creating Successful Proof of Concept • Work on Investment and related Pricing Strategies • Techno-Commercial Proposal Management, Negotiating & Closing of Orders • Responsible for setting up partner and alliance network, to create business eco-system Show less A Start Up, jusTap! was a Cloud based platform for Digital Marketing Campaign Management & Analytics for Smart and NFC based Mobile phones. RESPONSIBILITIES • Brainstorming on possible use cases, unique Selling points and strategizing on cross industry propositions • Manage New Customer Acquisition, Account Management & Customer Relations • Ensuring a Healthy Pipeline by Identification of Market, Lead Generation, Qualification & Prospecting • Understanding & Mapping… Show more A Start Up, jusTap! was a Cloud based platform for Digital Marketing Campaign Management & Analytics for Smart and NFC based Mobile phones. RESPONSIBILITIES • Brainstorming on possible use cases, unique Selling points and strategizing on cross industry propositions • Manage New Customer Acquisition, Account Management & Customer Relations • Ensuring a Healthy Pipeline by Identification of Market, Lead Generation, Qualification & Prospecting • Understanding & Mapping Customer Requirements with Business Solutions • Liaison with Top Management, Technical Teams, Sales Engine and Legal Departments • Creating Successful Proof of Concept • Work on Investment and related Pricing Strategies • Techno-Commercial Proposal Management, Negotiating & Closing of Orders • Responsible for setting up partner and alliance network, to create business eco-system Show less
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MindCraft Software Pvt. Ltd.
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India
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IT Services and IT Consulting
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500 - 600 Employee
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Manager | Strategic Alliances, International Markets & New Business
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Jul 2011 - May 2012
RESPONSIBILITIES Responsible for setting up and driving business for International Markets and New Business within India. Managed and led a Team focussed towards business growth for New Business MindCraft has recently set up offices in America and Singapore and I am responsible for driving The Services and Solutions Business Internationally. Managing relationships with customers and ensuring new business Business Development and managing day to day operations. … Show more RESPONSIBILITIES Responsible for setting up and driving business for International Markets and New Business within India. Managed and led a Team focussed towards business growth for New Business MindCraft has recently set up offices in America and Singapore and I am responsible for driving The Services and Solutions Business Internationally. Managing relationships with customers and ensuring new business Business Development and managing day to day operations. Liaison with Alliance Partners Liaison with MindCraft Sales, Technology and Recruitment Engines to maintain a healthy pipeline and continuous business flow. Building an eco-system with MindCraft, Partners and other vendors to ensure profitable business growth and increased revenue. End customer mapping and liaison to ensure closures
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Manager | Strategic Alliances, IBM
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Aug 2010 - May 2012
RESPONSIBILITIES Responsible for driving The Services and Solutions Business in MindCraft with Alliance partners like IBM and HP. Business Development in key areas, liaison with The Alliances Sales and Services Engine Liaison with MindCraft Sales, Technology and Recruitment Engines to maintain a healthy pipeline and continuous business flow. Building an eco-system with MindCraft, Partners and other vendors to ensure profitable business growth and increased revenue. … Show more RESPONSIBILITIES Responsible for driving The Services and Solutions Business in MindCraft with Alliance partners like IBM and HP. Business Development in key areas, liaison with The Alliances Sales and Services Engine Liaison with MindCraft Sales, Technology and Recruitment Engines to maintain a healthy pipeline and continuous business flow. Building an eco-system with MindCraft, Partners and other vendors to ensure profitable business growth and increased revenue. Working on jointly built and designed solutions for end customer End customer mapping and liaison to ensure closures
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Manager | Centre of Excellence, Language & Mobility
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Feb 2010 - May 2012
RESPONSIBILITIES Setting up and leading new business units of Mobility Solutions & Language Enabling Solutions for MindCraft. Managing pre-sales and business solutions consulting for customers and ensuring solution development based on customer requirements. Liaison with Top Management, Technical Teams, Sales Engine and The Legal Department for all initiatives wrt to The Centre of Excellence Strategizing, managing and driving profitability for the business units. … Show more RESPONSIBILITIES Setting up and leading new business units of Mobility Solutions & Language Enabling Solutions for MindCraft. Managing pre-sales and business solutions consulting for customers and ensuring solution development based on customer requirements. Liaison with Top Management, Technical Teams, Sales Engine and The Legal Department for all initiatives wrt to The Centre of Excellence Strategizing, managing and driving profitability for the business units. Responsible for new business
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Business Development Executive, International Sales
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Feb 2009 - Jan 2010
RESPONSIBILITIES Account Management – client sourcing, tracking, servicing and retention Managed Corporate Business accounts through Active involvement in Market Mapping, locating potential new business within existing accounts Customer Relations – troubleshooting/ handling escalations & queries for HNI Building and strengthening relationships with key accounts thereby ensuring high customer satisfaction by providing them with complete product support. Coordinator… Show more RESPONSIBILITIES Account Management – client sourcing, tracking, servicing and retention Managed Corporate Business accounts through Active involvement in Market Mapping, locating potential new business within existing accounts Customer Relations – troubleshooting/ handling escalations & queries for HNI Building and strengthening relationships with key accounts thereby ensuring high customer satisfaction by providing them with complete product support. Coordinator for Lead Resource Team for Western Region - outbound lead generation and client acquisition for Mumbai, Pune & Ahemdabad. Leading, mentoring & monitoring Lead Resource Team to ensure business excellence ACHIEVEMENTS Pan India highest achiever of revenue v/s target for Q4 – 260% of target achieved Among the top 10% of sales team pan India for Q3 Top performer amongst the entire Management Trainee batch of 2009 Show less RESPONSIBILITIES Account Management – client sourcing, tracking, servicing and retention Managed Corporate Business accounts through Active involvement in Market Mapping, locating potential new business within existing accounts Customer Relations – troubleshooting/ handling escalations & queries for HNI Building and strengthening relationships with key accounts thereby ensuring high customer satisfaction by providing them with complete product support. Coordinator… Show more RESPONSIBILITIES Account Management – client sourcing, tracking, servicing and retention Managed Corporate Business accounts through Active involvement in Market Mapping, locating potential new business within existing accounts Customer Relations – troubleshooting/ handling escalations & queries for HNI Building and strengthening relationships with key accounts thereby ensuring high customer satisfaction by providing them with complete product support. Coordinator for Lead Resource Team for Western Region - outbound lead generation and client acquisition for Mumbai, Pune & Ahemdabad. Leading, mentoring & monitoring Lead Resource Team to ensure business excellence ACHIEVEMENTS Pan India highest achiever of revenue v/s target for Q4 – 260% of target achieved Among the top 10% of sales team pan India for Q3 Top performer amongst the entire Management Trainee batch of 2009 Show less
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Management Trainee, Business Development - BFSI
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Apr 2008 - Jun 2008
PROJECT STUDY · Lead Generation, Tracking & Account Management with a sales perspective; targeting primarily the BFSI sector · The project involved Research & mapping of organizational structures, client interactions & relationship building exercises, need-gap analysis & pitching company solutions to suit requirements. PROJECT STUDY · Lead Generation, Tracking & Account Management with a sales perspective; targeting primarily the BFSI sector · The project involved Research & mapping of organizational structures, client interactions & relationship building exercises, need-gap analysis & pitching company solutions to suit requirements.
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Bennett Coleman & Co. Ltd. (The Times of India)
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India
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Newspaper Publishing
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700 & Above Employee
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Trainee, Response Team, Nashik Times
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Sep 2005 - Oct 2005
A Sales, Marketing and Customer Relations Project - content development for the Magazine ‘Neighbourhood’, a complimentary magazine for TOI Readers. A Sales, Marketing and Customer Relations Project - content development for the Magazine ‘Neighbourhood’, a complimentary magazine for TOI Readers.
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Freelance Journalist & Writer
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Jan 2004 - Jun 2005
Targetted the campus beat, social and cultural events as well as editorials. Targetted the campus beat, social and cultural events as well as editorials.
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Education
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Symbiosis institute of Management Studies
MBA, Marketing & International Business -
BYK College of Commerce
B. Com., Economics & Public Relations