Neha Malhotra

Head Of Business Operations & Creative at ConvergenSEE Asia
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai Metropolitan Region, IN

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Experience

    • India
    • Marketing Services
    • 1 - 100 Employee
    • Head Of Business Operations & Creative
      • Mar 2020 - Present

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head Of Product Management
      • Sep 2016 - Feb 2020

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Manager
      • Jul 2013 - Sep 2014

      RESPONSIBILITIES • Part of the Oracle Middleware Product Sales Team and hence involved in concept & requirement based selling. • Responsible for Key Account Management for large BFSI accounts such as National Stock Exchange, TATA Life, General & Capital, Reliance Capital Group Companies among others • Ensuring a Healthy Pipeline by Identification, Qualification & Prospecting within accounts. • Understanding & Mapping Customer Requirements with Product related… Show more RESPONSIBILITIES • Part of the Oracle Middleware Product Sales Team and hence involved in concept & requirement based selling. • Responsible for Key Account Management for large BFSI accounts such as National Stock Exchange, TATA Life, General & Capital, Reliance Capital Group Companies among others • Ensuring a Healthy Pipeline by Identification, Qualification & Prospecting within accounts. • Understanding & Mapping Customer Requirements with Product related solutions. • Liaison with Top Management, Technical Teams, Sales Engine and Legal Departments • RFP Management, Negotiations & Closures. Show less RESPONSIBILITIES • Part of the Oracle Middleware Product Sales Team and hence involved in concept & requirement based selling. • Responsible for Key Account Management for large BFSI accounts such as National Stock Exchange, TATA Life, General & Capital, Reliance Capital Group Companies among others • Ensuring a Healthy Pipeline by Identification, Qualification & Prospecting within accounts. • Understanding & Mapping Customer Requirements with Product related… Show more RESPONSIBILITIES • Part of the Oracle Middleware Product Sales Team and hence involved in concept & requirement based selling. • Responsible for Key Account Management for large BFSI accounts such as National Stock Exchange, TATA Life, General & Capital, Reliance Capital Group Companies among others • Ensuring a Healthy Pipeline by Identification, Qualification & Prospecting within accounts. • Understanding & Mapping Customer Requirements with Product related solutions. • Liaison with Top Management, Technical Teams, Sales Engine and Legal Departments • RFP Management, Negotiations & Closures. Show less

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • AVP | Business Development
      • Jun 2012 - Jun 2013

      A Start Up, jusTap! was a Cloud based platform for Digital Marketing Campaign Management & Analytics for Smart and NFC based Mobile phones. RESPONSIBILITIES • Brainstorming on possible use cases, unique Selling points and strategizing on cross industry propositions • Manage New Customer Acquisition, Account Management & Customer Relations • Ensuring a Healthy Pipeline by Identification of Market, Lead Generation, Qualification & Prospecting • Understanding & Mapping… Show more A Start Up, jusTap! was a Cloud based platform for Digital Marketing Campaign Management & Analytics for Smart and NFC based Mobile phones. RESPONSIBILITIES • Brainstorming on possible use cases, unique Selling points and strategizing on cross industry propositions • Manage New Customer Acquisition, Account Management & Customer Relations • Ensuring a Healthy Pipeline by Identification of Market, Lead Generation, Qualification & Prospecting • Understanding & Mapping Customer Requirements with Business Solutions • Liaison with Top Management, Technical Teams, Sales Engine and Legal Departments • Creating Successful Proof of Concept • Work on Investment and related Pricing Strategies • Techno-Commercial Proposal Management, Negotiating & Closing of Orders • Responsible for setting up partner and alliance network, to create business eco-system Show less A Start Up, jusTap! was a Cloud based platform for Digital Marketing Campaign Management & Analytics for Smart and NFC based Mobile phones. RESPONSIBILITIES • Brainstorming on possible use cases, unique Selling points and strategizing on cross industry propositions • Manage New Customer Acquisition, Account Management & Customer Relations • Ensuring a Healthy Pipeline by Identification of Market, Lead Generation, Qualification & Prospecting • Understanding & Mapping… Show more A Start Up, jusTap! was a Cloud based platform for Digital Marketing Campaign Management & Analytics for Smart and NFC based Mobile phones. RESPONSIBILITIES • Brainstorming on possible use cases, unique Selling points and strategizing on cross industry propositions • Manage New Customer Acquisition, Account Management & Customer Relations • Ensuring a Healthy Pipeline by Identification of Market, Lead Generation, Qualification & Prospecting • Understanding & Mapping Customer Requirements with Business Solutions • Liaison with Top Management, Technical Teams, Sales Engine and Legal Departments • Creating Successful Proof of Concept • Work on Investment and related Pricing Strategies • Techno-Commercial Proposal Management, Negotiating & Closing of Orders • Responsible for setting up partner and alliance network, to create business eco-system Show less

    • India
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Manager | Strategic Alliances, International Markets & New Business
      • Jul 2011 - May 2012

      RESPONSIBILITIES  Responsible for setting up and driving business for International Markets and New Business within India.  Managed and led a Team focussed towards business growth for New Business  MindCraft has recently set up offices in America and Singapore and I am responsible for driving The Services and Solutions Business Internationally.  Managing relationships with customers and ensuring new business  Business Development and managing day to day operations. … Show more RESPONSIBILITIES  Responsible for setting up and driving business for International Markets and New Business within India.  Managed and led a Team focussed towards business growth for New Business  MindCraft has recently set up offices in America and Singapore and I am responsible for driving The Services and Solutions Business Internationally.  Managing relationships with customers and ensuring new business  Business Development and managing day to day operations.  Liaison with Alliance Partners  Liaison with MindCraft Sales, Technology and Recruitment Engines to maintain a healthy pipeline and continuous business flow.  Building an eco-system with MindCraft, Partners and other vendors to ensure profitable business growth and increased revenue.  End customer mapping and liaison to ensure closures

    • Manager | Strategic Alliances, IBM
      • Aug 2010 - May 2012

      RESPONSIBILITIES  Responsible for driving The Services and Solutions Business in MindCraft with Alliance partners like IBM and HP.  Business Development in key areas, liaison with The Alliances Sales and Services Engine  Liaison with MindCraft Sales, Technology and Recruitment Engines to maintain a healthy pipeline and continuous business flow.  Building an eco-system with MindCraft, Partners and other vendors to ensure profitable business growth and increased revenue. … Show more RESPONSIBILITIES  Responsible for driving The Services and Solutions Business in MindCraft with Alliance partners like IBM and HP.  Business Development in key areas, liaison with The Alliances Sales and Services Engine  Liaison with MindCraft Sales, Technology and Recruitment Engines to maintain a healthy pipeline and continuous business flow.  Building an eco-system with MindCraft, Partners and other vendors to ensure profitable business growth and increased revenue.  Working on jointly built and designed solutions for end customer  End customer mapping and liaison to ensure closures

    • Manager | Centre of Excellence, Language & Mobility
      • Feb 2010 - May 2012

      RESPONSIBILITIES  Setting up and leading new business units of Mobility Solutions & Language Enabling Solutions for MindCraft.  Managing pre-sales and business solutions consulting for customers and ensuring solution development based on customer requirements.  Liaison with Top Management, Technical Teams, Sales Engine and The Legal Department for all initiatives wrt to The Centre of Excellence  Strategizing, managing and driving profitability for the business units. … Show more RESPONSIBILITIES  Setting up and leading new business units of Mobility Solutions & Language Enabling Solutions for MindCraft.  Managing pre-sales and business solutions consulting for customers and ensuring solution development based on customer requirements.  Liaison with Top Management, Technical Teams, Sales Engine and The Legal Department for all initiatives wrt to The Centre of Excellence  Strategizing, managing and driving profitability for the business units.  Responsible for new business

    • Business Development Executive, International Sales
      • Feb 2009 - Jan 2010

      RESPONSIBILITIES  Account Management – client sourcing, tracking, servicing and retention  Managed Corporate Business accounts through Active involvement in Market Mapping, locating potential new business within existing accounts  Customer Relations – troubleshooting/ handling escalations & queries for HNI  Building and strengthening relationships with key accounts thereby ensuring high customer satisfaction by providing them with complete product support.  Coordinator… Show more RESPONSIBILITIES  Account Management – client sourcing, tracking, servicing and retention  Managed Corporate Business accounts through Active involvement in Market Mapping, locating potential new business within existing accounts  Customer Relations – troubleshooting/ handling escalations & queries for HNI  Building and strengthening relationships with key accounts thereby ensuring high customer satisfaction by providing them with complete product support.  Coordinator for Lead Resource Team for Western Region - outbound lead generation and client acquisition for Mumbai, Pune & Ahemdabad.  Leading, mentoring & monitoring Lead Resource Team to ensure business excellence ACHIEVEMENTS  Pan India highest achiever of revenue v/s target for Q4 – 260% of target achieved  Among the top 10% of sales team pan India for Q3  Top performer amongst the entire Management Trainee batch of 2009 Show less RESPONSIBILITIES  Account Management – client sourcing, tracking, servicing and retention  Managed Corporate Business accounts through Active involvement in Market Mapping, locating potential new business within existing accounts  Customer Relations – troubleshooting/ handling escalations & queries for HNI  Building and strengthening relationships with key accounts thereby ensuring high customer satisfaction by providing them with complete product support.  Coordinator… Show more RESPONSIBILITIES  Account Management – client sourcing, tracking, servicing and retention  Managed Corporate Business accounts through Active involvement in Market Mapping, locating potential new business within existing accounts  Customer Relations – troubleshooting/ handling escalations & queries for HNI  Building and strengthening relationships with key accounts thereby ensuring high customer satisfaction by providing them with complete product support.  Coordinator for Lead Resource Team for Western Region - outbound lead generation and client acquisition for Mumbai, Pune & Ahemdabad.  Leading, mentoring & monitoring Lead Resource Team to ensure business excellence ACHIEVEMENTS  Pan India highest achiever of revenue v/s target for Q4 – 260% of target achieved  Among the top 10% of sales team pan India for Q3  Top performer amongst the entire Management Trainee batch of 2009 Show less

    • Management Trainee, Business Development - BFSI
      • Apr 2008 - Jun 2008

      PROJECT STUDY · Lead Generation, Tracking & Account Management with a sales perspective; targeting primarily the BFSI sector · The project involved Research & mapping of organizational structures, client interactions & relationship building exercises, need-gap analysis & pitching company solutions to suit requirements. PROJECT STUDY · Lead Generation, Tracking & Account Management with a sales perspective; targeting primarily the BFSI sector · The project involved Research & mapping of organizational structures, client interactions & relationship building exercises, need-gap analysis & pitching company solutions to suit requirements.

    • India
    • Newspaper Publishing
    • 700 & Above Employee
    • Trainee, Response Team, Nashik Times
      • Sep 2005 - Oct 2005

      A Sales, Marketing and Customer Relations Project - content development for the Magazine ‘Neighbourhood’, a complimentary magazine for TOI Readers. A Sales, Marketing and Customer Relations Project - content development for the Magazine ‘Neighbourhood’, a complimentary magazine for TOI Readers.

    • Freelance Journalist & Writer
      • Jan 2004 - Jun 2005

      Targetted the campus beat, social and cultural events as well as editorials. Targetted the campus beat, social and cultural events as well as editorials.

Education

  • Symbiosis institute of Management Studies
    MBA, Marketing & International Business
    2007 - 2009
  • BYK College of Commerce
    B. Com., Economics & Public Relations

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