Neha Arif

Product Operations Lead | Business Analyst at Zyne Ventures
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Location
Karāchi, Sindh, Pakistan, PK

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Operations Lead | Business Analyst
      • Dec 2020 - Present

      - Implement strategies for gathering, reviewing, and analyzing data requirements.- Attend client meetings and closely coordinate with them to understand their requirements.- Support and oversee the product pillar’s backlog, and prioritize tasks whilst closely collaborating with our tech team in order to ensure company vision and continuous improvement.- Maintain up-to-date business documentation.- Act as a liaison between product, IT, and sales teams to understand client demand for new features and prioritize the product roadmap,- Define and track metrics to assess the impact of launches.- Establish the technical vision and analyze tradeoffs between usability and performance needs by teaming up with the developers and subject matter experts.- Participate in user acceptance testing and undertaking the functionality testing of new system.

    • Pakistan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development Executive
      • Dec 2018 - Sep 2019

      - Developing and managing customer care programs for improved sales success.- Working with clients to document and discuss project requirements.- Collaborating with Internal implementation teams to drive the project efficiency and minimize the project risks throughout.- Communicating technical requirements with the clients.- Prepared bids costing and pricing for proposals.- Increasing brand awareness and bringing in new customers.- Maintaining relationships with key clients.- Able to work closely with the sales team to develop sales tools- Excellent lead generation and development skills.- Ensuring that sales targets are met.

    • Pakistan
    • Airlines and Aviation
    • 700 & Above Employee
    • Software Developer Intern
      • Jul 2018 - Aug 2018

Education

  • Shaheed Zulfikar Ali Bhutto Institute of Science and Technology
    Master's degree, Project Management
    2020 - 2022
  • Shaheed Zulfikar Ali Bhutto Institute of Science and Technology
    Bachelor of Science - BS, Computer Science
    2014 - 2018

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