Experience

The 500 MBA Club
• India
• E-Learning Providers
• 1 - 100 Employee
• Admissions Coordinator

  • Jan 2021 - Present


Simplified Europe

• India
• Education Administration Programs
• 1 - 100 Employee

• Recruiter

  • Nov 2019 - Jan 2022

  Freelance Recruiter Freelance Recruiter



Maruti Suzuki India Limited

• India
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Quality Care Manager-QCM

  • Feb 2019 - Jan 2020

  • Booking files audit. Facility checklist. Communication mails to the customers. • Meeting with customers at the time of delivery. • Overlook all the tasks performed by QCEs • Post Sales Follow up & Post Booking Follow up. • Ensure that every customer is followed up and feedback is recorded. • Prepare the RC list and inform to customer • Ensure that SSI related issues are highlighted. • Ensure Root cause analysis of all complaints • Responsible for HSRP. • Adherence to office discipline and responsibility Show less



NEXA - Maruti Suzuki India Ltd

• India
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Quality Manager

  • Sep 2017 - Dec 2018

  • Responsible for the inspection of the whole premises to meet the quality standards and systems required. • Provide clear leadership for the development of an environment focused on Quality. • Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes, and procedures to aid and improve operational performance Ensuring Quality of Sales, • Handling of customer utilities & conveniences & customer complaints. • Responsible for the inspection of the whole premises to meet the quality standards and systems required. • Provide clear leadership for the development of an environment focused on Quality. • Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes, and procedures to aid and improve operational performance Ensuring Quality of Sales, • Handling of customer utilities & conveniences & customer complaints.



Renault India

• India
• Automotive
• 1 - 100 Employee

• Customer Relationship Manager-CRM

  • Nov 2016 - Aug 2017

  • To maintain a good relationship between the organization and the customer to provide full customer satisfaction. • To maintain a data management system by updating customer enquiries. • To schedule different activities to target audience for business profit. • Creating sales plans to generate revenue. Act as point of contact for complaints and escalate issues as appropriate • To maintain a good relationship between the organization and the customer to provide full customer satisfaction. • To maintain a data management system by updating customer enquiries. • To schedule different activities to target audience for business profit. • Creating sales plans to generate revenue. Act as point of contact for complaints and escalate issues as appropriate



NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)

• India
• Education Administration Programs
• 300 - 400 Employee

• Senior Professor- CS and Engineering

  • Sep 2012 - Sep 2016

  NIELIT is an autonomous scientific society of IT and communication,Govt. of India),AJMER, RAJASTHAN • During the above tenure handled classes of O Level and A-Level. Handled Training activities as a Training co-ordinator • Work as a Project Assistant in central government project training of PRI under MINISTRY OF PANCHAYATI RAJ in Rajasthan state. • Organized BCC(BASIC COMPUTER COURSE) National level exam in Rajasthan conducted by NIELIT. Exams Conducted: 1. Conducted exams as an EXAMINATION SUPERINTENDENT under central government projects named Rural youth skill development program for SC/ST and Minority in Rajasthan. 2. Conducted online exams as EXAMINATION SUPERINTENDENT for National Level exams namely CCC and BCC conducted by NIELIT. 3. Paper Setter for a project named Rural youth skill development training program for SC/ST and Minority. Show less