Experience

Notion

• United States
• Software Development
• 500 - 600 Employee

• Account Manager

  • Aug 2023 - Present

  San Francisco Bay Area



Rippling

• United States
• Software Development
• 700 & Above Employee

• Account Manager

  • Aug 2021 - Aug 2023



Odoo

• Belgium
• Software Development
• 700 & Above Employee

• Customer / Partner Success Manager

  • Jul 2020 - Aug 2021

  San Francisco Bay Area



TripActions

• United States
• Software Development
• 200 - 300 Employee

• Sales Development Representative

  • Feb 2020 - Jun 2020

  We believe being there in person is powerful. Fast becoming the default for corporate travel, TripActions is the modern business travel platform that combines AI-driven personalization with unrivaled inventory choice and proactive global 24x7 365 live human support to delight employees, finance leaders, and travel managers alike—all while empowering organizations to seize travel as a strategic lever for culture and growth. Delivered within a powerful, easy-to-use mobile-first interface… Show more We believe being there in person is powerful. Fast becoming the default for corporate travel, TripActions is the modern business travel platform that combines AI-driven personalization with unrivaled inventory choice and proactive global 24x7 365 live human support to delight employees, finance leaders, and travel managers alike—all while empowering organizations to seize travel as a strategic lever for culture and growth. Delivered within a powerful, easy-to-use mobile-first interface, TripActions helps more than 2,000 customers reduce average booking time from 60 minutes down to six while achieving an unprecedented 93% traveler satisfaction and up to 34% savings on lodging alone. www.tripactions.com News Links CNBC: https://youtu.be/ut0RWQW_ETE VentureBeat: https://venturebeat.com/2019/06/27/tripactions-raises-250-million-at-4-billion-valuation/ EMEA TripActions Shoutout - https://www.raconteur.net/business-innovation/business-travel-startups Show less



JobScore

• United States
• Software Development
• 1 - 100 Employee

• Marketing | Customer Success Associate

  • Apr 2017 - Dec 2019

  San Francisco Bay Area • Researched competitive landscape and provided analysis on missing features/areas of improvement to senior management • Partnered cross-functionally with Engineering team in Brazil and Product/Marketing/Sales to execute core business objectives, including Social Media, Mobile Marketing, Creative and UI, Operations, and beta testing new software feature changes made to the system • Conducted SEO and keyword research on competition to stay relevant with AdWords spend •… Show more • Researched competitive landscape and provided analysis on missing features/areas of improvement to senior management • Partnered cross-functionally with Engineering team in Brazil and Product/Marketing/Sales to execute core business objectives, including Social Media, Mobile Marketing, Creative and UI, Operations, and beta testing new software feature changes made to the system • Conducted SEO and keyword research on competition to stay relevant with AdWords spend • Designed marketing collateral with Adobe Photoshop for outbound and inbound sales teams, conferences and external usage for clients Show less



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Quality Assurance Intern

  • Apr 2018 - Sep 2018

  Greater Philadelphia Area • Orchestrated the content validation process by confirming incoming video assets were present for all promoted television shows daily, and for major stunts and free previews, ensuring platform had top content based on consumer needs • Compiled error reports using Excel to illustrate the bottlenecks in the content delivery process and effectively communicated errors to deliverers to make the delivery process more efficient • Created a collision calendar for operations to better… Show more • Orchestrated the content validation process by confirming incoming video assets were present for all promoted television shows daily, and for major stunts and free previews, ensuring platform had top content based on consumer needs • Compiled error reports using Excel to illustrate the bottlenecks in the content delivery process and effectively communicated errors to deliverers to make the delivery process more efficient • Created a collision calendar for operations to better manage resources while supporting teams by consolidating request forms improving existing request response times by twice the speed • Facilitated the management of channel lineups for over 150 colleges with Xfinity services and pushed lineups to new management tool CLM V2 within two months • Analyzed 12 months’ worth of deliveries to the on-boarding system “Uni queue”, published a graph depicting the inefficiencies, and presented data to senior leaders to reduce to the amount of tasks waiting to be validated by the queue Show less



DePuy Synthes

• United States
• Medical Device
• 700 & Above Employee

• Information Technology Intern

  • Apr 2016 - Sep 2016

  West Chester, Pennslyvania • Appointed project manager for document migration systems, data migration, and BME acquisition integration while working with cross functional groups in a medical device business • Wrote and executed GxP test scripts for data verification • Documented end-to-end application support for sales inventory management solutions



Roshi

• Growth Hacker

  • Sep 2015 - Sep 2016

  Greater Los Angeles Area • Utilized different guerilla marketing techniques and piggybacked on existing communities to attract users • Applied SEO Management, providing us with specific traffic sources bringing us catered results; boosting Roshi’s user base • Implemented ASO Management when working with freelancers and other clients • Tested, strategized, and developed new ways to market the application