Experience

SH:24

• United Kingdom
• Public Health
• 1 - 100 Employee

• Business Development and Account Executive

  • Nov 2021 - Present



The For Baby's Sake Trust

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Program Officer

  • Feb 2021 - Oct 2021

  Responsible for the establishment, development and maintenance of the team’s administration and case management systems and the collection, collation and input of data for the For Baby’s Sake London and CONNECT teams. Overseeing the development of an organisation’s programs, this includes implementation and daily management of activities. Regularly building and maintaining partnerships and relationships with other organisations and supplying quarterly reports. Responsible for the establishment, development and maintenance of the team’s administration and case management systems and the collection, collation and input of data for the For Baby’s Sake London and CONNECT teams. Overseeing the development of an organisation’s programs, this includes implementation and daily management of activities. Regularly building and maintaining partnerships and relationships with other organisations and supplying quarterly reports.



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Product Specialist

  • Jun 2019 - Feb 2021

  - Building customer relationship through consultation and technical advisement - Resolved software, installation, word-processing, email and operating systems issues- Exceeding business targets by 35%, quarterly- Ability to multi-task and work within time constraint without compromising quality of service- Leading regular store meetings, educating on current social issues- Understanding Apple’s core values and ensuring this is promoted at every level - Building customer relationship through consultation and technical advisement - Resolved software, installation, word-processing, email and operating systems issues- Exceeding business targets by 35%, quarterly- Ability to multi-task and work within time constraint without compromising quality of service- Leading regular store meetings, educating on current social issues- Understanding Apple’s core values and ensuring this is promoted at every level



University of Brighton

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student Ambassador

  • Oct 2018 - Jun 2019

  - Providing administrative support and assistance at recruitment events - Participation in student panels at information sessions (involving public speaking).- Managed group dynamics, paying particular attention to participation and fair behaviour- Participating in school talks and interactive workshops for primary and secondary schools - Providing administrative support and assistance at recruitment events - Participation in student panels at information sessions (involving public speaking).- Managed group dynamics, paying particular attention to participation and fair behaviour- Participating in school talks and interactive workshops for primary and secondary schools



Sussex Partnership NHS Foundation Trust

• United Kingdom
• Mental Health Care
• 700 & Above Employee

• Participation Team Student Placement

  • Oct 2018 - Mar 2019

  - Attend planning and business meetings to promote, monitor and support the priorities outlines in the Trust’s Involvement Strategy - Assisting in the development of feedback mechanisms such as ‘You said we did’ boards, social media- Contributed to training days; determining complexities of discrimination in the workplace and the effect that has on the protected characteristics in the Equality Act 2010- Assisting in the facilitation of local service user and carer involvement groups - Attend planning and business meetings to promote, monitor and support the priorities outlines in the Trust’s Involvement Strategy - Assisting in the development of feedback mechanisms such as ‘You said we did’ boards, social media- Contributed to training days; determining complexities of discrimination in the workplace and the effect that has on the protected characteristics in the Equality Act 2010- Assisting in the facilitation of local service user and carer involvement groups



Possability People

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Disability Advice Centre

  • Nov 2017 - May 2018

  - Worked alongside Disability Advice Centre team, to highlight the impact of Welfare Reforms on Disabled People, in particular during a time where new reforms were taking place- Helped build a resource of case studies for publicity purposes, detailing the effect of the different benefit cuts, perhaps with some analysis about the wider and knock on costs to the public purse- Worked directly with disabled people to support them, through form filling and assisting with drop-ins or appointments- Communicating effectively to ensure client queries are logged into the system accurately