Experience

Brigham Young University–Hawaii

• United States
• Higher Education
• 700 & Above Employee

• • Aug 2022 - Present

  -Exemplifies the utmost commitment to safeguarding the sensitive and private information of students through strict adherence to confidentiality protocols -Fosters a secure and conducive work environment that prioritizes student safety, paving the way for optimal support and assistance to be provided-Demonstrates exceptional competency in resolving student issues promptly and effectively, minimizing the need for escalation to higher authorities

• • Apr 2022 - Jul 2022

  The purpose of the Indonesian club In BYU-Hawaii is to bring all the Indonesian to continue to live their culture and strengthen their relationship with each other since we live far from home. We also invite other people to join our club to learn about our culture and values and enjoy our activity and service.



Polynesian Cultural Center

• United States
• Leisure, Travel & Tourism
• 700 & Above Employee

• Customer Service Team Lead

  • Aug 2021 - Jul 2022

  -Delivers comprehensive and detailed service information with precision and clarity, enabling customers to make informed decisions -Exhibits outstanding interpersonal skills in personally receiving and addressing guests' requests and complaints, resolving issues efficiently and effectively without the need for supervisor intervention. -Proficiently executes customer service duties by diligently applying established and meticulously crafted procedures. -Delivers comprehensive and detailed service information with precision and clarity, enabling customers to make informed decisions -Exhibits outstanding interpersonal skills in personally receiving and addressing guests' requests and complaints, resolving issues efficiently and effectively without the need for supervisor intervention. -Proficiently executes customer service duties by diligently applying established and meticulously crafted procedures.