Experience

HMM

• Maritime Transportation
• 700 & Above Employee

• Shipping Operations Executive

  • Aug 2015 - Present

   Vessel finalization and providing CBF/Cargo bookings to vessel operators.  Submitting Load/Discharge lists to port for imports, exports, transshipments for mainline and feeder vessels.  Sending the on-board list to slot partners prior to the vessel arrival at UAE Ports.  Coordinating with HQ and vessel operators for vessel allocations (BSA/BTL)  Arranging COD/ROB as per POL & customer's request.  Obtaining approval from vessel operators for DG, OOG Shipments.  Liaise with feeder operators for vessel schedules and providing bookings accordingly.  Obtaining space approvals from feeder operators for varies destinations for the cargo discharged from mainline vessels.  Sending T/S and Export load list to vessel operator and destination port.  Coordinating with CSR / sales team for export bookings.  Preparing & Sending Load lists/DGPC/DG/OOG/RF manifest for the special cargo to vessel operators & destination ports.  Sending pre-alert/Final load lists to POD agents and ensuring the smooth cargo discharge at POD.  Arranging container ITT/Change of status/deletion/reinsertion by using Dubai trade portal.  Advising container COD /holding /port storage/ detention charges to POL Offices.  Assisting/updating customers about the status of shipment/tracking shipments.  Preparing reports for (All Middle East Port for imports, exports, and Transshipments) mainline vessels.  Preparing periodic (weekly/monthly/quarterly) reports and sending to management  Verifying/approving port invoices as per Official Port Tariffs. Show less



Century Express Courier Service L.L.C

• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Head of Customer Service / Logistics Coordinator

  • Aug 2013 - Aug 2015

   Acting as the premier point of contact for internal and external clients.  Providing shipment information/status to customers from time to time.  Preparing Airway Bills (AWB) for the export shipments.  Handling customer complaints and resolving them.  Providing quotation and price negotiation for local and export shipments.  Assisting documentation and accounts team for documentation and invoice preparation for the local and export shipments.  Maintaining and ordering office supplies.  Searching new customers and maintaining customer’s database.  Submitting consolidated weekly, monthly and annual expense reports to the management. Show less