Experience

Mercedes-Benz Auto Hangar Nagpur

• India
• Automotive
• 1 - 100 Employee

• Priority Relationship Manager

  • Dec 2017 - Present

  PRM - Responsible for planning & execution of all the CRM activities to ensure highest level of customer satisfaction and also ensure customer retention. PRM - Responsible for planning & execution of all the CRM activities to ensure highest level of customer satisfaction and also ensure customer retention.



Auto Hangar India Pvt. Ltd., Mercedes Benz

• Nagpur

• Process Coordinator

  • Jun 2014 - Present



Auto Hangar India Pvt. Ltd, Dealer for Mercedes Benz Passenger vehicles

• Nagpur

• Process Coordinator

  • Jun 2014 - Present

  As Sales & After-Sales Process Coordinator, fully responsible for planning and execution of all activities which are relevant to standard operating procedures, Sales Process , workshop process adherence, quality assurance, implementation of action plan, internal process audits and identification, correction of gaps and Sales & After Sales IDS parameters. All initiatives to improve on productivity, profitability and CSI in Sales & After-Sales business. To Manage all the activities related Process & Quality Management- Conducting Internal Audits-for weekly/ Monthly & Quarterly In house. Show less