Experience

Audi Delhi Central

• India
• Automotive
• 1 - 100 Employee

• CRM Manager

  • Jul 2013 - Present

  Implementing and maintaining a business plan for the branch. Co-coordinating sales, purchasing, distribution, warehousing and staff costs. Focusing on achieving customer acquisition, retention and cross sales. Managing the daily activities of the branch. Enforcing the company’s policies, principles, and procedures. Inspiring and motivating staff. Identifying then addressing team training and development needs. Coaching and developing staff to do more and better. Adherence to regulatory requirements. Providing excellent service to customers interpreting, analyzing and producing sales & financial data. Liaising with the Area Manager to develop innovative marketing strategies. Communicating clear business messages to staff. Responsible for dealing with complex and diverse managerial problems.



Bird Automotive pvt ltd

• Customer Related Manager

  • Jun 2010 - Oct 2012