Experience

LN-TechInfo

• India
• Technology, Information and Internet
• 1 - 100 Employee

• Client Development Manager at LN-TECHINFO

  • Sep 2020 - Present

  • Follow-up and routine contact with current clients is necessary to maintain relationships. • Researching markets and customers to find new business prospects. • Identifying trends, rivals, and client needs through market research. • Coordination with other teams within the startup to develop marketing and sales strategies. • Leading the sales process, including leadership development, contract negotiations, and transaction closings. • Serving customers in an exemplary… Show more • Follow-up and routine contact with current clients is necessary to maintain relationships. • Researching markets and customers to find new business prospects. • Identifying trends, rivals, and client needs through market research. • Coordination with other teams within the startup to develop marketing and sales strategies. • Leading the sales process, including leadership development, contract negotiations, and transaction closings. • Serving customers in an exemplary manner Show less



Freelancer.com

• Australia
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Specialist

  • Feb 2018 - Mar 2020

  • Delivering precise and timely information to customers who have questions about products or services • Responding quickly and professionally to consumer complaints and difficulties • Taking care of customer accounts, processing orders, and tracking orders • Collaborating with other departments to ensure prompt customer issue resolution • Keeping current and accurate records and documentation for customers • Gaining and maintaining a deep awareness of the organization's… Show more • Delivering precise and timely information to customers who have questions about products or services • Responding quickly and professionally to consumer complaints and difficulties • Taking care of customer accounts, processing orders, and tracking orders • Collaborating with other departments to ensure prompt customer issue resolution • Keeping current and accurate records and documentation for customers • Gaining and maintaining a deep awareness of the organization's available goods and services • Taking part in training and development initiatives to improve knowledge and skills related to customer service Show less



Tutor.com

• United States
• E-Learning Providers
• 700 & Above Employee

• Process Associate

  • Feb 2017 - Apr 2018

  • Process workflow analysis and improvement target identification • Working together with teammates to create process improvements • Creating and executing standard operating procedures and process documentation • keeping an eye on and assessing how well processes are working to make sure quality standards and best practices are being followed. • Updating team members and stakeholders on process changes and updates • Taking part in training and development programmes… Show more • Process workflow analysis and improvement target identification • Working together with teammates to create process improvements • Creating and executing standard operating procedures and process documentation • keeping an eye on and assessing how well processes are working to make sure quality standards and best practices are being followed. • Updating team members and stakeholders on process changes and updates • Taking part in training and development programmes to improve one's process knowledge and abilities • Using technology and software to make procedures more efficient and streamlined Show less