Experience

LOOM SOLAR PVT. LTD.

• India
• Renewable Energy Semiconductor Manufacturing
• 100 - 200 Employee

• Distributor

  • Oct 2021 - Present

  Solar Energy Systems Distribution and Installation for residential and Commercial setups. Providing wide range of Products and Customized Solutions for home to home needs. A complete end to end service including Products supplies, Fabrication, Electrical Fittings and Installations. Door Step Delivery and Robust commissioning of small, medium or large scale projects in time bound and remote monitoring bases. Solar Energy Systems Distribution and Installation for residential and Commercial setups. Providing wide range of Products and Customized Solutions for home to home needs. A complete end to end service including Products supplies, Fabrication, Electrical Fittings and Installations. Door Step Delivery and Robust commissioning of small, medium or large scale projects in time bound and remote monitoring bases.



Servipact Solar Solutions

• India
• Wholesale

• Owner

  • 2020 - Present



Mobiistar India

• India
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Assistant General Manager

  • Feb 2018 - Mar 2019



Intex Technologies (India) Ltd.

• India
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Assistant General Manager

  • Apr 2014 - Feb 2018



HCL Infosystems Ltd

• Service Manager

  • Jun 2013 - Mar 2014



LAVA International Ltd

• Noida Area, India

• Sr. Manager - Service

  • Feb 2011 - Jun 2013

  Operations and Process Management Achieving targets for key performance indicators. Handling logistics planning including reverse logistics and spare parts management. Reducing the repetition rate of issues and improving quality of the services. Project Management Ensuirng project delivery including development, implementation, testing and documentation. Maintaining healthy cash flows for all projects as per budget by ensuring timely billing and follow-ups. Vendor Management Managing the expansion of service network in the regions. Handling claims, resources and logistics operations for service partners. People Management Ensuring trainings for each location on CS and technical as per findings for improved customer satisfaction. Providing training to all care partner engineers and also taking care of technical issues. Show less



World One Solutions Pvt LTD

• Zonal Manager - Service Operations

  • Feb 2010 - Feb 2011

  Overseeing day to day operations of the service center for the North region.Controlling project activities & handling the project management cycle entailing requirement gathering & final execution.Managing the expansion of service network in the regions.Handling direct reporting of 6 Area Service Managers controlling 130 Service centres across 6 states of North. Overseeing day to day operations of the service center for the North region.Controlling project activities & handling the project management cycle entailing requirement gathering & final execution.Managing the expansion of service network in the regions.Handling direct reporting of 6 Area Service Managers controlling 130 Service centres across 6 states of North.



RT Outsourcing Services Ltd

• India
• Computer Hardware Manufacturing
• 300 - 400 Employee

• Assistant Manager Operations

  • Apr 2007 - Jan 2010

  Handling service operations including SLA management for the regional teams including KPI achievements, cost and customer satisfaction. Audits for all the regions and improvement plan for the necessary points. Meeting with the retailers, distributors and sales team for better service planning and understanding market requirements. Re-engineering of the process and execution of the Plans and process. Handling service operations including SLA management for the regional teams including KPI achievements, cost and customer satisfaction. Audits for all the regions and improvement plan for the necessary points. Meeting with the retailers, distributors and sales team for better service planning and understanding market requirements. Re-engineering of the process and execution of the Plans and process.



Spice Ltd (Mobile Division)

• Sr. Engineer

  • May 2006 - Apr 2007

  Providing training to engineers. Managing KPI and achievement of targets for L-4. Responsible for productivity of L-4. Providing Technical support for field engineers and Service centre engineers. Ensure to provide solutions to the field team for various faults. Managing cost of repair. Ensuring quality repairs of L-4. Providing training to engineers. Managing KPI and achievement of targets for L-4. Responsible for productivity of L-4. Providing Technical support for field engineers and Service centre engineers. Ensure to provide solutions to the field team for various faults. Managing cost of repair. Ensuring quality repairs of L-4.



HCL Infosystems Ltd

• Customer Associate Engineer

  • Jun 2003 - May 2006

  Taking care of Level-2 and Level-3 repairs of the Nokia handsets. handling a team of engineers for Nokia care and ensuring training to the partner engineers. achievement of SLA, like TAT, Re-Repair, BER etc. managing the service centre revenue. Taking care of Level-2 and Level-3 repairs of the Nokia handsets. handling a team of engineers for Nokia care and ensuring training to the partner engineers. achievement of SLA, like TAT, Re-Repair, BER etc. managing the service centre revenue.