Neena Sahay
Senior Manager International Business Sales and Operation at AquaAIR Logistics Pvt Ltd- Claim this Profile
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Marathi Professional working proficiency
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Bengali Full professional proficiency
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Hindi Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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Cisco Certified Network Associate Voice (CCNA)
CiscoJul, 2001- Nov, 2024
Experience
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AquaAir Logistics Private Limited
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India
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Senior Manager International Business Sales and Operation
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Mar 2014 - Present
*A sales and operation professional after gaining an extensive and relevant work experience for 12 good years got a new opportunity to maximise its strength.*Logistics and supply chain was a new field however with the eagerness to learn and drive performance I took the plunge into it and Headed International Business for the company . *My work portfolio includes New Customer acquisition, retention, profit generation , sales forecasting and achievement ,customer service and documentation,handling nitty-gritties of operations etc. *I handle import export by Air and Sea for a basket of top notch customers PAN India and Abroad .*I handle General , ODC, Exhibition, Temperature Controlled , Time Critical, Pharma ,Hospitality, Industrial, Chemical,Industrial , Break Bulk,Perishable , project Cargo etc Shipments with full customer satisfaction. *My core strength also consists of collaborating with different Vendors across the globe to help achieve best service at a competitive cost . *Have hands on experience on custom clearance - import /export , consultancy of EPR Certificate, BIS Certificate etc .*Handling RFQ , price negotiation, annual contracts strategic planning and implementation are one of my core strengths. *Have handled PAN India and neighbouring Country road transportation too with the help of my team members with Elan. *I have got hands on experience in training, development, coaching ,roles from my past experiences helped me to maximise productivity from my small team. *Its been a learning experience and am utilising the most of it to achieve my career goals . **I am open to a challenging and rewarding opportunities .
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WNS
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India
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Senior Associate
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Jul 2012 - Feb 2014
Worked in the pioneer batch in WNS for Australia's one of the largest financial services brandsHandled operations for 3rd party motor insurance claims.The job responsibilities required delivery of operational , time bound ,error free , clean, precise and perfect documentation. Overall it was a learning experience in terms of document management , team work, negotiation etc. Worked in the pioneer batch in WNS for Australia's one of the largest financial services brandsHandled operations for 3rd party motor insurance claims.The job responsibilities required delivery of operational , time bound ,error free , clean, precise and perfect documentation. Overall it was a learning experience in terms of document management , team work, negotiation etc.
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3 Global Services Private Limited (A Hutchison Whampoa Co.)
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India
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Consumer Services
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1 - 100 Employee
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Customer Relations Manager
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Jun 2007 - Jul 2012
Embarked my new journey in a captive business process outsourced company as a customer service adviser an experience in itself, in terms of timing, communication, handling obstacles,managing and working with relatively bigger teams , meeting SLA, understanding international(UK) telecom market etc.Gained an immense amount of experience and learning from varied group of people from different countries to different age groups and work experiences ,this added another few feathers of team work ,delegation of work and meeting team targets on my cap .My core competencies like Team Management , coaching and development , communication , planning and execution,escalation management etc got an opportunity to be showcased and improved .My efforts and performances were recognised by the company on several occasions and in the year 2010 in the STEP UP PROGRAM I was given a very responsible role of QUALITY COACH FOR OJT .As a quality coach I handled 3 batches of new recruits . My determination and dedication to be result oriented in coaching the new trainees on several Quality parameters which included an array of work starting from monitoring their work to giving them brush up training and feedback, checking on their performances, evaluating improvements through several quality standards like SWAT, SIX SIGMA etc was recognised and I was awarded at RnR. In a nutshell it was a wholesome experience of sharpening some of the core competencies of a true sales person like Customer service ,effective communication, managing teams , implementation and execution of work and so an and so forth .
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Sanofi
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France
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Pharmaceutical Manufacturing
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700 & Above Employee
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Scientific Sales Executive
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Aug 2002 - Jun 2007
Joined the world's second largest pharmaceutical company(then), as Medical Representative in the year 2002 and got promoted as Scientific Sales Executive in the year 2005. Handled Chronic Care Division and excelled in the product positioning,promotion,penetration and productivity through extensive and rigorous hard work. Handled sales of cardiac, diabetic and psychiatric Core Research Products.This was the beginning of handling a part of supply chain through managing Retailer and Distributor sales .Got amazing learning experience of managing a large number of highly skilled and specialised doctors by conducting CMEs,Symposiums ,Doctor Patient Camps etc .Managed other charitable and promotional activities like donations,free patient camps etc . Was a go getter and got to work in the two different markets : Nagpur and Pune . Also worked in down town and rural markets . Got an amazing platform to showcase and hon my presentation skills ,business forecasting skills for specific areas and period,extensive travelling and so on .A truly enriching and fruitful beginning to build my career robust and prosperous.
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Sales Executive
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Mar 2002 - Jun 2002
Handeld Sales & Marketing of Computer Networking Hardware like Routers, Switch, Hubs etc. Supervised in the installations of these networking devices in companies like Cybage, Oriental Insurance etc. Handeld Sales & Marketing of Computer Networking Hardware like Routers, Switch, Hubs etc. Supervised in the installations of these networking devices in companies like Cybage, Oriental Insurance etc.
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Education
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2000 - 2002
Balaji Institute of Modern Management
PGDM -
1997 - 2000
University of Rajasthan
BSc -
1996 - 1997
Kendriya Vidyalaya
HSC -
1994 - 1995
Kendriya Vidyalaya
SSC
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