Experience

Abilytics, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Human Resources Manager

  • Jul 2023 - Present

  Kochi, Kerala, India End to End Employee life cycle activities coordination, Recruiting, Onboarding, Offboarding, HRBP, Compliance, HR Policy formulation and update as and when needed, Payroll Inputs, Leave and attendance.



Dexlock

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Sr. H R Executive

  • Aug 2022 - Jul 2023

  Kochi, Kerala, India HRBP, Coordination and handling appraisal cycles for employees, Onboarding and Offboarding activities, Sourcing and hiring, Back ground verification etc



Williams Lea

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Work Flow Coordinator

  • Aug 2019 - Oct 2021

  India managing workflow, shift lead, assigning jobs as per team members skill set and follow up until the deadline, communicating with clients for clarfications and deadline extensions, quality evaluation.Job queue monitoring and management. • Capacity and shift management. • Job allocation on a timely basis to the processing members (operators / project coordinators or creative team) • Motivating and Guiding staff on their career growth. • Deadline management which includes… Show more managing workflow, shift lead, assigning jobs as per team members skill set and follow up until the deadline, communicating with clients for clarfications and deadline extensions, quality evaluation.Job queue monitoring and management. • Capacity and shift management. • Job allocation on a timely basis to the processing members (operators / project coordinators or creative team) • Motivating and Guiding staff on their career growth. • Deadline management which includes managing wait times and turnaround times (TAT). • Reviewing jobs and estimating the presentation or creative requests • Communication with client over email, skype messenger or telephone. • Handling technical queries pertaining to job, MS office, other supporting technical tools/software. • Maintain internal quality trackers. • Worked on the MIS s and reports related to the process. • Support operations with other performance metrics like quality of work, efficiency if production. • Had very good exposure to onsite / offshore working models in presentation field. • Interaction with clients in terms of understanding the jobs, assessment of complexity and time negotiation on job to job basis • Performance monitoring of operators and feedback reporting to managers on timely basis Show less



Reliance Trends

• Assistant Manager – (In store activities management)

  • Jul 2017 - Nov 2018

  Kerala, India Hitting targets and implementing strategies to improve sales. • Forecasting future sales. • Recruiting and training new staff. • Maintaining staff work records • Motivating and Guiding staff on their career growth. • Shift planning for the store management staff and customer service associates. • Briefing day to day sale figures and operational plans for the day to staff. • Maintain internal quality trackers. • Handling employee grievances. • Stock and… Show more Hitting targets and implementing strategies to improve sales. • Forecasting future sales. • Recruiting and training new staff. • Maintaining staff work records • Motivating and Guiding staff on their career growth. • Shift planning for the store management staff and customer service associates. • Briefing day to day sale figures and operational plans for the day to staff. • Maintain internal quality trackers. • Handling employee grievances. • Stock and shrinkage control. • Taking care of customer service and complaints. • Accounts analysis Show less



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Executive – (Onsite Payroll and Grievance handling)

  • May 2016 - Jul 2017

  India Handling escalations and other employee’s queries on payroll and benefits. • Updating daily master tracker. • To do the relevant research and providing solutions for the employee queries of different GEOs. • Maintain internal quality trackers. • Processing weekly and monthly reports. • Handling escalations and adhoc requests. Achievements: Received “Performer of the month award” twice from Wipro ** WIPRO Technologies. Kochi (on deputation from ARK info… Show more Handling escalations and other employee’s queries on payroll and benefits. • Updating daily master tracker. • To do the relevant research and providing solutions for the employee queries of different GEOs. • Maintain internal quality trackers. • Processing weekly and monthly reports. • Handling escalations and adhoc requests. Achievements: Received “Performer of the month award” twice from Wipro ** WIPRO Technologies. Kochi (on deputation from ARK info spectrum LTD)

• HR Executive – (Background verification and Employee Documents management)

  • Sep 2015 - Apr 2016

  India Job Responsibilities: • Make sure about the correct background verification is being held. • Cross checking the documents and validating them. • Maintained all records and information regarding new joiners. • Call and send out emails asking for the missing documents that has to be submitted to complete the background check as well as for completing the joining formalities. • Updating the offer generation team up on successful completion of the background check. •… Show more Job Responsibilities: • Make sure about the correct background verification is being held. • Cross checking the documents and validating them. • Maintained all records and information regarding new joiners. • Call and send out emails asking for the missing documents that has to be submitted to complete the background check as well as for completing the joining formalities. • Updating the offer generation team up on successful completion of the background check. • Maintain internal quality trackers. • Processing weekly and monthly reports.



Legend Group of Institutions

• HR Manager – (HR Generalist Role)

  • May 2013 - Aug 2015

  Day to day management of all kind of HR operations. • Salary processing and Payroll management. • Processing weekly and monthly reports. • End to end recruitment. • Recruitments Utilizing various sourcing method like Job portals (i.e. Naukri, Monster) • To conduct employee orientation and development activities. • To conduct staff welfare activities and staff engagement activities. • Conducting monthly review meetings. • Certification for the courses offered in… Show more Day to day management of all kind of HR operations. • Salary processing and Payroll management. • Processing weekly and monthly reports. • End to end recruitment. • Recruitments Utilizing various sourcing method like Job portals (i.e. Naukri, Monster) • To conduct employee orientation and development activities. • To conduct staff welfare activities and staff engagement activities. • Conducting monthly review meetings. • Certification for the courses offered in the institution from ITRC, NOIDA. • HR policy development and documentation in line with the company’s corporate vision. • Managing performance management and appraisal. • To review and monitor Target vs. Achievement for marketing staff. • Conducting placement for the course completed students. Show less