Neel Pandya

Service Desk Analyst at OxygenIT
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Contact Information
us****@****om
(386) 825-5501
Location
Wellington, Wellington Region, New Zealand, NZ
Languages
  • English Native or bilingual proficiency
  • Hindi Professional working proficiency
  • Gujarati Professional working proficiency

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Bio

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Experience

    • New Zealand
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Desk Analyst
      • Jun 2022 - Present
    • United Kingdom
    • Warehousing and Storage
    • Data Entry Specialist
      • Dec 2015 - Jun 2022
    • New Zealand
    • Government Administration
    • 700 & Above Employee
    • Customer Service Officer
      • Mar 2020 - Oct 2020

      - Deconstructing complex tax jargon into simple understandable terms to deliver solutions to customers in clear and understandable terms - Developed an understanding of the New Zealand tax system - Collaborate with other teams within IR to find solutions to customer quarries - Deconstructing complex tax jargon into simple understandable terms to deliver solutions to customers in clear and understandable terms - Developed an understanding of the New Zealand tax system - Collaborate with other teams within IR to find solutions to customer quarries

    • Chile
    • Bars, Taverns, and Nightclubs
    • 1 - 100 Employee
    • Front Of House
      • Jan 2020 - Mar 2020
    • Sales And Marketing Intern
      • Dec 2017 - Jan 2018

      - Prepared presentations and case studies for the head of business development to present to potential clients. My work contributed to the securing of a major American retailer as a client. - Planned and wrote a script for a promotional video for the company - Prepared presentations and case studies for the head of business development to present to potential clients. My work contributed to the securing of a major American retailer as a client. - Planned and wrote a script for a promotional video for the company

    • Consumer Goods
    • 1 - 100 Employee
    • Intern
      • Aug 2016 - Dec 2016

      - Data entry - Trained in Search Engine Optimisation (SEO) for their website - Created visual content and infographics for their Facebook page and website - Data entry - Trained in Search Engine Optimisation (SEO) for their website - Created visual content and infographics for their Facebook page and website

    • Italy
    • Writing and Editing
    • 1 - 100 Employee
    • Graphics Intern
      • Apr 2015 - May 2015

      - Created characters and slides for LaughGuru, an educational product for school students using Adobe Photoshop and Illustrator - Created visual content for LaughGuru Facebook page using Adobe Photoshop and Illustrator - Worked on design of a piece for UTV Bindass that was published on their Facebook page - Created characters and slides for LaughGuru, an educational product for school students using Adobe Photoshop and Illustrator - Created visual content for LaughGuru Facebook page using Adobe Photoshop and Illustrator - Worked on design of a piece for UTV Bindass that was published on their Facebook page

Education

  • Victoria University of Wellington
    Graduate Diploma, Management Information Systems, General
    2017 - 2018
  • Mithibai College
    Bachelor’s Degree, Business/Commerce, General
    2013 - 2016
  • Podar international school
    High School, IBDP
    2010 - 2012

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