Experience

INH Hair

• United States
• Manufacturing
• 1 - 100 Employee

• Content Producer

  • Sep 2022 - Present

• Content Coordinator

  • Dec 2021 - Sep 2022

• Content Intern

  • Nov 2021 - Dec 2021



Regus

• Luxembourg
• Facilities Services
• 700 & Above Employee

• Community Manager

  • Feb 2020 - Oct 2020

  o Give existing, new, and potential clients the best possible experience with every interaction.o Mentor and onboard new associates by conducting one-on-one training.o Track performance of direct reports daily and conduct performance management reviews bi-weekly and monthly with upper management.o Review business data and brainstorm new ideas to advertise, market, and promote occupancy in all buildings with the 10 managers in the cluster.o Create and maintain professional relationships with over 130 clients by assisting and promoting their small businesses and business endeavors. o Conduct performance reviews across all clientele by meeting with them weekly or monthly.o Increased building occupancy from 68% up to 94% by advertising and marketing the business. Show less

• Community Associate

  • Sep 2019 - Feb 2020



Victoria´s Secret

• Luxury Goods & Jewelry
• 100 - 200 Employee

• Beauty Brand Leader (Supervisor)

  • Mar 2019 - Aug 2019

  o Oversee the entire sales floor while assigned to the role of Customer Sales Lead and ensure the team is delivering the best environment for the customer. o Supervise a store team of 25 people and collaboratively work with 5 stores in the district. o Encourage the team to be curious and help build their knowledge by stimulating conversations with store associates and customers. o Visual merchandising, strategic product placement, and floor planning for beauty floor sets to attract and highlight newly launched and core products to motivate the customer to demo and incite purchases. o Review consumer data and surveys of total store results daily, weekly, and monthly and link behaviors to actions to improve store workflow, re-evaluate product placement, and employee management. o Awarded top credit contributor out of all sales leadership team members in the store. o Boosted the store's beauty sales from 11% to 89% and increased credit applications from 3.8% monthly to 32% monthly. Show less



Victoria's Secret

• United States
• Retail
• 700 & Above Employee

• Generalist

  • 2017 - 2019



Bon Bon Tea House

• Shift Supervisor

  • Jun 2016 - Sep 2017

  • Worked multiple shifts as a cashier and a barista • Promoted to shift lead/ supervisor within three months and given the responsibility to lead other team members • On my feet for long periods of time running to and from the register to deliver drinks in a timely manner • Greeted and initiated conversations with the customers to create a friendly environment and performed transactions with the customer • Worked multiple shifts as a cashier and a barista • Promoted to shift lead/ supervisor within three months and given the responsibility to lead other team members • On my feet for long periods of time running to and from the register to deliver drinks in a timely manner • Greeted and initiated conversations with the customers to create a friendly environment and performed transactions with the customer



Albrite Financial

• United States
• Financial Services
• 1 - 100 Employee

• Office Administrator

  • Sep 2015 - May 2016

  • Worked as an office administrator by handling large amounts of money, high security files, organizing and filing paperwork • Spoke with clients in the office and over the phone for long periods of time to ensure the highest customer satisfaction • Stayed in close contact with the client by sending updates to clients to ensure high quality customer service • Worked as an office administrator by handling large amounts of money, high security files, organizing and filing paperwork • Spoke with clients in the office and over the phone for long periods of time to ensure the highest customer satisfaction • Stayed in close contact with the client by sending updates to clients to ensure high quality customer service



White Rabbit Cafe

• Cashier

  • Oct 2014 - Oct 2015

  • Worked multiple shifts as a cashier and a barista • On my feet for long periods of time running to and from the register to deliver food and drinks in a timely manner • Greeted the customers to create a friendly environment and performed transactions with the customer • Cleaned the store front and replenished items in low stock • Served as a translator for customers who spoke Tagalog and English • Worked multiple shifts as a cashier and a barista • On my feet for long periods of time running to and from the register to deliver food and drinks in a timely manner • Greeted the customers to create a friendly environment and performed transactions with the customer • Cleaned the store front and replenished items in low stock • Served as a translator for customers who spoke Tagalog and English