Experience

MovePlan

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Workplace Project Manager

  • May 2022 - Present



Delmar Homes Ltd

• • Jun 2018 - Present

  Develop and lead all lifecycle functions of special projects, construction initiatives including, but not limited to: scope development, project goals, stakeholder meetings, estimation, scheduling, budgets, communication, on-site project managementand close-out. Assist with scheduling, attending and leading project and site meetings as required, and coordination and maintenance of company facility standards.

• • Jan 2016 - Jun 2018

  Developed marketing content such as blogs, promotional materials and advertisements for social media, which increased online followers and lead to more social media engagementRegularly consulted with the project manager to identify their marketing needs in order to help them develop and execute a marketing plan to maximize the effectiveness of their budget, resources and desired business outcomes.Built and maintained continuous improvement in all digital platforms and channels including websites, email, social media, blogs, and emerging media. Show less



RBC

• Canada
• Banking
• 700 & Above Employee

• Advisor

  • Feb 2016 - Dec 2016

  • Proactively engaged with clients in the branch and delivered outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions. • Contributed to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions • Proactively took ownership in resolving and preventing client banking problems Show less



Heritage Plans

• Canada
• Financial Services
• 1 - 100 Employee

• CSR

  • 2014 - Aug 2015

  • Developed strong industry knowledge in order to present the products and services successfully to all potential clients. • Assisted subscribers in English, French, and Farsi with their RESP's. • Fielding a wide range of questions over the phone, email and online chat and helped customers submit applications and documents accurately in a timely manner. • Resolved conflicts and negotiated mutually beneficial agreements between parties. • Developed strong industry knowledge in order to present the products and services successfully to all potential clients. • Assisted subscribers in English, French, and Farsi with their RESP's. • Fielding a wide range of questions over the phone, email and online chat and helped customers submit applications and documents accurately in a timely manner. • Resolved conflicts and negotiated mutually beneficial agreements between parties.