Experience

Morgan International

• Lebanon
• Professional Training and Coaching
• 1 - 100 Employee

• Professional Trainer

  • Aug 2014 - Present

  The center provide a SPHR certificate for interested or who works in HR domain. I Provide a full support for the trainers either from my practical experience or real cases to provide them with the needed skills to get the professional certificate in Human Resources. The center provide a SPHR certificate for interested or who works in HR domain. I Provide a full support for the trainers either from my practical experience or real cases to provide them with the needed skills to get the professional certificate in Human Resources.



Mada Jordan

• Telecommunications
• 100 - 200 Employee

• HR & Admin Director

  • Aug 2008 - Mar 2014

  • Annually reviews and makes recommendations to Executive Management for improvement of the company policies, procedures, and practices on personnel matters. • Communicates changes in the company personnel policies and procedures and insure proper compliance is followed. • Assists department managers in the annual review, preparation and administration of the company wage and salary program. • Coordinates with legal counsel as appropriate, and/or as directed by the GM on personnel matters. • Works directly with directors and department managers to assist them in carrying out their responsibilities on personnel matters. • Distribute tasks among the team. • Solve conflicts between the Department team and other department’s staff. • Recommends, evaluates, and participates in staff development. • Develops and maintains a human resources system that meets the company personnel information needs. • Develop a long term plans and programs to evaluate work accomplishments. • Develop and administers an effective recruitment program. • Designs and maintains records and procedures for controlling personnel transactions and reporting personnel data. • Coordinates benefit and compensation program. • Implementing disciplinary procedures. • Conducting training needs analysis, determining training and development requirements of individuals or groups in line with the business plan. • Evaluating and reporting the business benefits of training and development programmers. • Responsible for the development of Assessment Criteria and Plan for team members. • Providing direction and coaching for team members to achieve company’s goals. • Carries out the staff annual performance appraisal. • Always meet with other top management members to review progress in plans achievement, and amend when and where needed. • Establish Department goals with assistance from the GM. •



Intracom Jordan

• HR & Admin Manager

  • Apr 2007 - Aug 2008

  • Plan, develop and implement strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counseling, pay and conditions, contracts, training and development, succession planning, morale and motivation, culture and attitude development, performance appraisals and quality management issues – add others if relevant). • Plan and conduct new employees’ orientation to foster positive attitude toward organizational objectives. • Responsible for the employee orientation, development, and training. • Provide counseling and advisory services to all employees and manage all grievance and legal requirements. • Supervise and direct the work of assigned HR personnel. • Responsible for assessing the training needs of clients and then guide them through the most appropriate training method. • Responsible for conduct and supervise training and development programs for employees. • Provide worker training either in the classroom or onsite. • Maintain employee training records. • Assist in preparing the operating budget for training. • Responsible for contracting and coordinating outside training services. • Establish and maintain appropriate systems for measuring necessary aspects of HR development. • Maintain and plan staff annual vacations. • Ensure activities meet with integrate with the company’s organizational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care. • Manage the company’s relationship with various governmental departments and legal entities that are related to the employees’ company related activities.



Al Quds College

• Personnel & Recruiting Manager

  • Mar 2005 - Apr 2007

  • Responsible for analyzing the information provided on a prospective employee’s application form, conduct a personal interview. Determine the suitability of the applicant for employment. • Coordinate with the department head to set the staffing plan. • Insure to perform further background reference investigation on the potential employee. • Assist the HR Director in setting the company HR plans, and objectives. • Manage the selection tools setting and up-date them regularly • Coordinate with the local and foreign recruitment agents to provide company with its needs of staff and CV’s for employment when needed • Build applications data bank to refer to when needed. • Automate applying for employment processes at the company • Set recruitment policies and procedures and up-date them when needed • Coordinate with local universities to have career days at their campuses. • Set the personnel services policies and procedures and up-date them when needed • Set standards for recruitment and personnel services and control measures for implementation at all levels in the division • Follow-up on HR and recruitment trends and adapt what suites company culture. • Follow-up on services provided to new employees and at the end of the trial period remind their mangers to do the evaluation for them • Do the necessary analysis for the division work, and report to the department head results and achievements, barriers, and any problems faced. • Monitor workers performance appraisal program. • Assist the HR Director in setting and managing the compensation plan annually. • • • Document all policies and procedures related to HR and Administration. • Prepares monthly reports for management. • • Prepare payroll statements. • Plans and conducts new employee orientation to foster positive attitude toward company goals. • Coordinates with the training & development manager the delivery of all general training for employees – personal, professional team development.



Arabtech Jardaneh Engineers and Architects

• Administrative & Personnel Manager

  • Jul 2002 - Mar 2005

  • Personnel department added under my supervision.• Revising and maintaining of all policies, procedures, manuals and forms within the company.• Assist in developing the Job description for all employees.• Make sure that the personnel database is well maintained, and follow up on all personnel activities.• Update and maintain the recruiting system.• Should prepare and issue all documentation related to the employees training.• Responsible for all the activities including evaluation.• Provide worker training either in the classroom or onsite.• Scanning all the application, sort the best for the company.• Controlling the time and attendance for the company.• Issue the payroll report to the Finance Department.• Assist in employee orientation, development, and training.• Issue the cost allocation report for all our projects to the Finance Department.• Ensure that all the insurance contracts (Life/ Medical/ Al Hussein) are valid.• Ensure that our subscription at the Engineer Association is valid.• Assist in preparing the operating budget for training.• Responsible for the company corporate matters, follow it with the company advocate.• Responsible for the recruiting.• Maintain employee training records.• Responsible for contracting and coordinating outside training services.• Responsible for issuing the employee manual.

• Administrative Manager

  • Jan 1995 - Dec 2002

  • Supervise the following sections:- Library- Mail Room- Car’s maintenance.- Building maintenance.- Expeditors.- Stationary store.- Warehouses.- Janitorial.- Cafeteria.- Receptionists.• Receiving and procession all orders for printed materials.• Interview and assist in selecting administration and other department’s staff.• Train and supervise all secretaries from a functional point of view.• Responsible for the general appearance of the company buildings and grounds.• Maintain a simple, applicable and flexible filing system.• Responsible for contacting supplies and requesting quotations for new furniture and office equipment.• Handle and agree all purchase orders.• Maintain and update the assets inventory.• Responsible for the proper distribution of furniture between offices.• Maintain the company’s MIS system.• Deliver administrational services to sister companies.• Carry out all public relations required for the company.• Dealing with any suddenly emerging problem concerning the building.



Arabtech Jardaneh Engineers and Architects

• Office Manager for the Managing Director and the Director of Administration and Finance

  • Aug 1992 - Dec 1993

  • Deal with all business correspondences for both. • Receive and deliver all related mail using Lotus Notes. • Prepare all required presentations on Power Point. • Organize all public events and meetings. • Deal with all business correspondences for both. • Receive and deliver all related mail using Lotus Notes. • Prepare all required presentations on Power Point. • Organize all public events and meetings.



Scientific and Medical Supplies Company

• Personal Assistant to the Sales Manager – Medical Department

  • Jan 1992 - Aug 1993

  • Managed the HR affairs of the department. • Worked as a sales coordinator. • Carried our promotional activities. • Assisted in the preparation and presentation of technical offers. • Assisted in marketing activities. • Managed the HR affairs of the department. • Worked as a sales coordinator. • Carried our promotional activities. • Assisted in the preparation and presentation of technical offers. • Assisted in marketing activities.



Arab Center for Pharmaceuticals and Chemicals

• Office Manager for the ACPC Managing Director

  • Oct 1989 - Dec 1991

  • Responsible for all the activities of the GM office. • Responsible of the personnel section. • Responsible for following up on all marketing activities and the external markets. • Organize all public relations activities. • Responsible for all the activities of the GM office. • Responsible of the personnel section. • Responsible for following up on all marketing activities and the external markets. • Organize all public relations activities.