Human Resources Director

• Apr 2023 - Present

Human Resources Director

• Aug 2021 - Apr 2023

Human Resources Director - Responsible for full HR lifecycle support to the employees including talent management, workforce planning, organizational effectiveness, employee engagement, and company-wide culture. Partner with executive team and manager on employee coaching/development, organizational design, succession planning, talent assessment and development, compensation, employee relations. Human Resources Director - Responsible for full HR lifecycle support to the employees including talent management, workforce planning, organizational effectiveness, employee engagement, and company-wide culture. Partner with executive team and manager on employee coaching/development, organizational design, succession planning, talent assessment and development, compensation, employee relations.

Human Resources Director

• Aug 2017 - Jan 2020

Human Resources Director- Accountable for the development and implementation of human resources policies and programs for warehouse and field employees. As the companies first HR Director I entered the company undergoing rapid growth with no established HR policies and practices. Revamped the companies Handbook, polices, job description and helped to help drive an inclusive and progressive company culture. • Directs and manages all aspects of HR Programs, services and initiatives, including collaborating with Operations Leaders, Senior Leaders & Executives. • Analyzes trends and Metrics • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees. • Provides guidance and input on business restructures, workforce planning and succession planning. • Work cross functionally to effect company-wide process improvements to include new hire onboarding and training. • Changed the companies HRIS system to house, HR, Payroll and Talent in one system • Managed the companies Workers Compensation Program • Partner with key leaders to break down barriers and silo's and ensure company embraces a cross functional approach to the employee’s experience. • Provide counsel, recommendations and responses to complex associate relations investigations. • Responsible for bi-weekly payroll for over 140 non-union employees • Created and lead the companies first ever Safety Team to promote an organizational culture of safety. • Spearheaded and Managed the companies Fleet by creating the companies first Fleet handbook and driver training and safety rules. • Presented to Board of Directors salary trends and facilitated compensation increase across the board for warehouse and field employees • Managed and abated two OSHA Inspections reducing the company’s penalties by 40% both times by acting promptly to correct identified safety concerns. • Instrumental in managing the companies first online Benefit Open Enrollment. Show less

Human Resources Manager

• May 2014 - Aug 2017

Human Resources & Talent Acquisitions Manager- Responsible for the implementation of all HR plans and programs to ensure the most effective utilization of human resources. Provides essential leadership in advising the Director of Operations and coaching 33 + managers in a dynamic, evolving restaurant business requiring rapid change to meet business demands. Delivers exceptional service by partnering with management on decisions related to associates and management. Establishes SJAC culture by driving the effective execution of HR processes and change management related to organizational shifts and core systems integration. Responsible for leading HR activities including talent acquisition, talent management, leadership learning and development, associate relations, and investigations. Plans, executes, coordinates, and monitors associate engagement initiatives. Drives SJAC values to build positive morale and employee engagement. • Executed a new HR Onboarding system to help streamline all hiring process • Implemented a weekly Wellness program to bring awareness to employees and reduce preventable illnesses • Drove new HR processes to help take the company one step closer to being paperless • Conducted a wage analysis and adjusted pay rates and salaries to better retain and attract talent • Instrumental in the staffing of District, General and Assistant Managers • Re-instated the company Newsletter to promote rewards and recognition • Manages two HR Recruiters in all hiring efforts from interviewing, offers, onboarding and orientations • Responsible for hiring over 350 crew member and 15 manager hires in a new and challenging market all the while promoting brand awareness and establishing the company culture Show less

Open House Event Manager

• Apr 2012 - 2014

Manager of all recruiting events for The Fresh Market's throughout the United States. Accountable for the implementation of all stages of the new store open house recruiting events from venue procurement and logistic, to management of all Open House participants. Organize candidate flow and pre-event candidate sourcing through the Taleo staffing system. Responsible for contract approvals, recruiting team assembly, and solicitation of third party vendors/staffing agencies. Coordinate in store recruiting events to increase candidate pipeline for existing understaffed store locations. Oversee product and marketing material for Open House Events for new and existing stores to maximize brand exposure and candidate attendance. Serve as person of contact for the Agency of Record for all Open House Career Events. Conduct pre-event conference calls and meetings. Perform post-event staff meetings to ensure all recruiting and hiring processes were within company policies and EEOC regulations. Brand ambassador for the Fresh Market as the company expands into new markets throughout the United States. Show less

Human Resource Manger

• Apr 2010 - Jun 2011

Human Resources Manager - Established trust with employees. Responsible for all Human Resource functions for 3 locations with an overall total of 140 non-union office and automated plant employees. Ensured all performance reviews were conducted in a timely manner. Attracted and recruited qualified candidates for open positions through networking and community involvement. Conducted interviews and Partner Retention Audits. Monitored and tracked benefits, FMLA, STD, and LTD. Implemented organizational development initiatives to ensure improved team performance and employee retention. Recommended developmental programs and activities. Conducted periodic compliance audits (personnel files, I-9’s, timesheets/time clocks for overtime compliance). Oversaw OSHA recordkeeping and Workers Comp cases. Educated managers on OSHA policies. Conducted weekly staff meetings to keep managers abreast of company policies and updated safety information. Coordinated monthly safety training for all employees to be administered, completed and logged in by company deadline to ensure safety awareness and training compliance. Planned monthly team building events and service awards to boost employee morale. Investigated employee complaints, direct line calls and provided guidance for the management team on coaching employees and company policies. Show less