Experience

The Good Guys

• Australia
• Retail
• 700 & Above Employee

• Network Administrator (Cisco Admin)

  • Jan 2015 - Present

  Responsible for monitoring and maintaining the efficient operation of all CISCO network equipment at 100+ Good Guys stores and main Support Center across Australia. My focus is on shaping, designing and delivering flawless network support to all stores, to allow for excellent customer service across the country.I implement success using Cisco Network Configuration and monitoring tools, including Identity Services Engine, Cisco Call Manager, Cisco Unity Connection and Prime Infrastructure. In addition, my core role also involves Load Balancer and firewall changes and the regular maintenance, software upgrades and support of the following Cisco Equipment - 200+ 3650 Stackable Switches, 200+ ISR4331 Routers, 200+ V204 Voice Gateways, 2500+ VoIP Phones, 3000+ Users and 600+ Wireless Access Points and Controller, while concurrently managing multiple projects.



Uecomm

• Telecommunications
• 1 - 100 Employee

• Network Validation Engineer

  • Jan 2013 - Dec 2014

  • Primary project lead on Uecomm’s fibre infrastructure cost saving project.• Project targets included $650k cost saving per annum within a 12-month time frame. • Cost saving target was surpassed by 50% (total cost saving of $1.2m) and completed the project within 11 months of the 12-month time frame allocation.• Primary tasks of the project included capturing discrepancies by generating High Level Fibre Designs and Auditing Uecomm’s duct utilization, and removal of all unused fibre cable and underground duct as well as optical joints.



Service Stream

• Australia
• Civil Engineering
• 700 & Above Employee

• Fibre Design Engineer

  • Oct 2012 - Dec 2012

  • 3-month contract responsible for executing robust and cost-effective fibre network design solutions.• Provided designs for the physical fibre plant including, optical joints & splicing, civils, pit & pipe & construction works using AutoCAD and Spatial NET in relation to Fujitsu/NBN’s fibre network.• Generated High Level Fibre Designs used to construct NBN’s Greenfields fibre infrastructure.• Audited 463 Fibre Designs (As-Builds) within stipulated timeframes enabling NBN to track the cost of construction and locate where the material was being installed due to discrepancies within the NBN Database.



Optus

• Australia
• Telecommunications
• 700 & Above Employee

• Fibre Design Engineer (Optus Carrier Ethernet Project)

  • Apr 2012 - Oct 2012

  • Elected as Uecomm’s Fibre Designer team lead to roll out Optus’s Carrier Ethernet Project. • Responsibilities involved designing and building 156 Mobile 4G sites, as well as upgrading Optus’ existing mobile sites for the Optus 4G Network Rollout. • Project was completed successfully and rolled out within the aggressive timeline of 6 months.• Primary tasks included the use of multiple departmental systems including ONPS, Spatial Web, Boris, VMR and Meerkat applications, all used for the completion of the fibre designs, to generate tailored reports, conduct Site Surveys and order the Bill of Materials for each design order. • I also conducted training on the Optus applications for all Uecomm designers allocated to this project to ensure the successful rollout of the project.



Uecomm

• Telecommunications
• 1 - 100 Employee

• Network/Fibre Design Engineer

  • Oct 2010 - Apr 2012

  • Executed designs, planned & strategised activities for Uecomm’s fibre infrastructure, assets and GIS (Model IT) system.• Managed projects involving capacity management & upgrades to ensure continuous improvements to Uecomm’s fibre infrastructure, whilst delivering on time with strong consideration to budget management, expansion and growth. • Executed decomms, relocations, rectifications and upgraded network faults.• Established and maintained excellent relationships with both internal and external stakeholders.• Successfully Updated 250 outstanding ‘As-builds’ enabling the fibre planners and designers to correctly design fibre routes, resulting in reduced delays on new customer connections.• Successfully audited, inspected, rectified and upgraded 140 hazardous joints. • Created tailored processes and procedures, that enabled Uecomm to monitor work being undertaken by their contractors, and additionally underpinned how projects were conducted and managed to minimize impact on the Uecomm network - resulting in major cost savings.

• Change Analyst

  • Oct 2007 - Oct 2010

  • A highly technical role involving the analysis of large scale and complex infrastructure changes and projects.• Primary tasks included the analysis of relocation of infrastructure, decommissioning of equipment, faults and upgrades conducted within the Uecomm network.• Successfully rolled out a new change management database system incorporating ITIL Methodology. • Implemented and designed new processes, procedures and tailored software utilizing ITIL Foundations, resulting in a decrease of outages and faults, by monitoring large-scale infrastructure changes with greater efficiency.• Conducted weekly Change Advisory Board (CAB) Meetings with company stakeholders, generated tailored reports for tracking and forecasting changes and was a conduit and escalation point for stakeholders



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• Transmission Co-ordinator

  • Jan 2006 - Jun 2007

  • I was the Transmission Co-Ordinator on the Telstra Next G Project assigned to Upgrading Ericsson’s Node B and Marconi Transmission Systems Nationwide. • Worked in conjunction with the Telstra Transmission Team, Ericsson EMOS operators and the National Integration Centre to fix Transmission issues. • Co-ordinated the reports needed for the basis of migration and expansion on transmission. • I was the Transmission Co-Ordinator on the Telstra Next G Project assigned to Upgrading Ericsson’s Node B and Marconi Transmission Systems Nationwide. • Worked in conjunction with the Telstra Transmission Team, Ericsson EMOS operators and the National Integration Centre to fix Transmission issues. • Co-ordinated the reports needed for the basis of migration and expansion on transmission.



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• RF Technician

  • Jan 2005 - Jan 2006

  • Responsible for collecting and analysing data on the Optus and Vodafone Mobile Sites for the 3G Mobile rollout using Nokia’s Drive testing equipment. • Worked together with the RF Engineers and End to End Engineers by notifying them of problems and site failures that arose during daily drive testing, by analysing drive testing data using multi departmental software. • Responsible for collecting and analysing data on the Optus and Vodafone Mobile Sites for the 3G Mobile rollout using Nokia’s Drive testing equipment. • Worked together with the RF Engineers and End to End Engineers by notifying them of problems and site failures that arose during daily drive testing, by analysing drive testing data using multi departmental software.



WEBER SHANDWICK WORLDWIDE P/L

• Network/Hardware Administrator

  • Jan 2000 - Jan 2002

  Technical Support of computer hardware, which included assembling, upgrading, testing, and repair of computers and providing a Level 1-Help Desk Support for the company’s resource centre (100 + users). I Monitored the company’s network usage and assisted staff queries with regard to printing, system errors, network failures, computer and email issues. Technical Support of computer hardware, which included assembling, upgrading, testing, and repair of computers and providing a Level 1-Help Desk Support for the company’s resource centre (100 + users). I Monitored the company’s network usage and assisted staff queries with regard to printing, system errors, network failures, computer and email issues.