Neave G S
Operations Head - Events & Exhibitons at JTS Venture Pvt Ltd- Claim this Profile
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Bio
Credentials
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Diploma in Event Management
Great LearningMar, 2014- Nov, 2024 -
Diploma in Strategic Management
Great LearningAug, 2002- Nov, 2024
Experience
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JTS Logistics Pvt Ltd
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India
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Events Services
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1 - 100 Employee
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Operations Head - Events & Exhibitons
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Dec 2016 - Present
[Handled – Projects| Events |Exhibitions | Operations| P&L] • Managed large-scale exhibitions across multiple countries including UAE, Singapore, Hongkong, and India. • Headed designing, sourcing, procurement, branding, logistics, and distribution for customized marketing merchandise for high-profile clients, resulting in an annual revenue of 1.8 cr. • Collaborated closely with clients, vendors, and stakeholders to ensure seamless execution of events and managed a team of event staff and contractors to carry out tasks effectively. • Created and maintained deadlines, budgets, and schedules for all events while supervising venue selection and contract negotiations to ensure legal and regulatory standards were met. • Managed all facets of event promotion and marketing, including print and digital collateral, social media, and email marketing campaigns to ensure maximum exposure to target audiences. • Introduced new innovations and efficiencies to enhance the overall attendee experience while collaborating with cross-functional teams. • Led and managed a team of event and exhibition professionals to meet or exceed client expectations by developing and implementing comprehensive project plans, timelines, and budgets. • Negotiated contracts with vendors and service providers to ensure cost-effectiveness and quality, while coordinating with sales and marketing teams to promote events and exhibitions to target audiences. • Conducted post-event evaluations and analysis to identify areas for improvement and implemented corrective actions to enhance future events and exhibitions. • Ensured compliance with safety and security regulations and managed risk effectively by collaborating with cross-functional teams, including creative, technical, and logistics. • Created an environment of professionalism, creativity, and integrity while balancing all departmental responsibilities, including selling, planning, and creating each event. Show less
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Flipkart
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India
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Technology, Information and Internet
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700 & Above Employee
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Regional Manager (Operations)
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Jun 2014 - Sep 2016
[Handled –Operations| Last Mile Logistics| Expansion | Govt Liaising] • Planned and piloted the launch of state operations, including government liaising, team training & hiring, infrastructure development, branch expansion, and policy implementation. • Developed cost-saving processes and implemented proven management strategies to increase revenue and optimize operational efficiency. • Managed a team of 34 managers and around 1300+ delivery employees across 5 departments. • Collaborated with managers to open and close branches, manage inventory, and develop a loss-prevention program. • Handled crises and supported functional teams for smoother resolutions. • Introduced lean implementation program and achieved significant cost savings by negotiating with third-party logistics providers. • Coordinated vendor & driver dispatch to accomplish daily delivery requirements. • Ensured statutory compliance by liaising with different state government departments. • Promoted from Area Manager to RM in January 2015. Show less
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Senior Manager - Events & Marketing
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Dec 2011 - Jun 2014
[Handled – Operations| Events| Expansion| Govt Liasioning| Team] • Managed tactical operations relating to the exhibit program and related initiatives for customers, ensuring alignment with the mall's brand and values. • Coordinated with third-party vendors and clients' external agency operations to ensure seamless execution of events and exhibitions. • Developed project requirements and estimates in collaboration with designers, presenting comprehensive cost proposals to clients for approval. • Managed third-party production, show service, and logistical elements, ensuring budgets, timetables, and deliverables were met. • Traveled to show locations to oversee building, provide on-site support, and manage disassembly if necessary. • Introduced new event and marketing initiatives to enhance customer engagement and drive footfall to the mall. • Collaborated with cross-functional teams to identify opportunities for improvement and implement new efficiencies to enhance the overall attendee experience. • Conducted post-event evaluations and analysis to identify areas for improvement and implement corrective actions. • Ensured compliance with safety and security regulations and managed risk effectively. • Suggested and implemented new ideas to improve customer experience and increase event success. Show less
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The Art of Jewellery
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India
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Book and Periodical Publishing
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1 - 100 Employee
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Operations Manager (Events & Exhibition)
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Feb 2011 - Nov 2011
[Handled – Planning |Operations| Events |Logistics| Team management | Vendor Management] • Orchestrated successful Jewelry Exhibition projects across the country, aligning goals, tasks, and milestones with organizational strategy. • Conducted evaluations of suppliers to ensure cost controls were maintained and operations were improved. • Implemented a visitor management system to create a positive visitor experience and minimize disruptions for employees. • Leveraged meeting minutes as a tool for measuring progress and accountability. • Integrated marketing plans to increase visibility and reach a wider audience, ultimately driving business prospects closer to conversion. • Initiated proactive client outreach initiatives and documented all client correspondence in the CRM system. • Prioritized urgent correspondence to facilitate timely communication and resolution. • Coordinated the transportation and logistics of high-value shipments of gold for exhibitors to the venue. • Managed all logistical and operational aspects of exhibitions, including venue selection, contract negotiation, and vendor management. • Maintained event budgets and schedules, ensuring all deadlines were met. • Worked closely with clients and stakeholders to ensure their requirements were met and exceeded. • Liaised with exhibitors and sponsors, providing the necessary support and information leading up to and during the event. • Assisted with event promotion and marketing, including social media and email marketing campaigns. • Collaborated with cross-functional teams to identify areas for improvement and implement new innovations, enhancing the overall attendee experience. Show less
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potatos
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India
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Events Services
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1 - 100 Employee
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Operations Manager – (Events )
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Aug 2008 - Jan 2011
[Handled – Projects| Marketing| Operations| Event | Sourcing] • Developed and managed annual budgets, implementing controls to prevent overages and ensure adherence to budget requirements. • Worked in a matrix management environment, overseeing division level managers in operations, sales, finance, human resources, safety, and compliance. • Implemented process improvements to optimize procedures for higher efficiency, shape organizational culture, and facilitate company growth. • Collaborated cross-functionally to refine procedures, devise best practices, and enforce quality metrics, advancing productivity KPIs to achieve key business goals and objectives. • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts, verifying quality of deliverables and conformance to specifications before submitting to clients. • Monitored project and team member performance closely, identifying and promptly intervening on errors or delays. • Sourced, vetted, and managed vendors needed to accomplish project goals, building successful project plans covering objectives, resources, and staffing to meet schedules. • Implemented a system for tracking and measuring project progress against established milestones to ensure timely completion. • Developed and implemented contingency plans to mitigate project risks, ensuring successful completion of projects within time and budget constraints. Show less
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Studio Fx
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Belgium
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Media Production
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Assistant Operations Manager ( Events )
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Mar 2005 - Jul 2008
[Handled – Marketing| Operations| Events| Shows| Conference| Sourcing] • Explore ways to diversify the events portfolio to attract new customers and revenue streams. • Foster a culture of innovation and creativity to make events stand out and differentiate from competitors. • Establish relationships with local businesses and stakeholders to enhance event partnerships and collaborations. • Continuously seek out new venues and suppliers to improve cost-efficiency and optimize resources. • Implemented fair evaluation processes, staff mentoring, and employee reviews to enhance performance and job satisfaction. • Facilitated daily staff meetings to identify improvement strategies, discuss policy updates, and foster open communication. • Managed employee schedules, tracked time, and administered payroll to ensure optimal staff management. • Coached team members on methods to deliver exceptional service to every customer, promoting business professionalism. • Maintained a year-round calendar of events, increased brand awareness, and drove organic engagement with consumers and partners. • Developed clear objectives and goals for each event, monitored results, and drove execution toward goals to track impact. • Conducted research on vendors and locations, liaised between event staff and facilities, and arranged teams to coordinate event setup and teardown. • Created marketing plans and grew event revenue each year by 5%, partnering with area hotels and facilities to ensure top-notch service. • Organized logistics and materials for each meeting, arranged spaces, and took detailed notes for later dissemination to key stakeholders. • Evaluated existing plans, processes, and event planning services to identify opportunities for improvement. • Promoted from Operations Assistant to Assistant Manager in December 2006. Show less
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Arabian Bunkering Co
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Dubai, United Arab Emirates
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Operations Executive (Operations)
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Dec 2002 - Dec 2005
• Direct and supervise day-to-day operations of the company's shipping division, including shipping and receiving, inventory management, and logistics. • Developed and implemented strategies to reduce costs, improve operational efficiency, and enhance customer satisfaction. • Collaborated with sales and marketing teams to develop effective customer retention programs and generate new business. • Conducted regular performance reviews of team members to ensure quality and productivity standards were met. • Oversaw compliance with regulatory requirements, including safety standards, environmental regulations, and industry best practices. Show less
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Education
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2011 - 2013
National Institute of Business Management (NIBM) Global
Master of Business Administration - MBA, Marketing & Operations -
1999 - 2001
SAIMR
Bachelor's of Business Management, Business Administration and Management, General
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