Experience

PLAYTECH

• India
• Software Development
• 1 - 100 Employee

• Casino Pit Manager

  • May 2022 - Present

  Assure gaming floor is running smoothly • Understand knowledge of common games such as Baccarat, Blackjack and Roulette. • Fix dealers' mistakes on live gaming floor • Review and prepare financial reports • Assess and provide multiple monthly coaching based on performance • Open and close tables • Assist with gaming equipment operations Assure gaming floor is running smoothly • Understand knowledge of common games such as Baccarat, Blackjack and Roulette. • Fix dealers' mistakes on live gaming floor • Review and prepare financial reports • Assess and provide multiple monthly coaching based on performance • Open and close tables • Assist with gaming equipment operations



Quicken Loans

• United States
• Financial Services
• 700 & Above Employee

• Underwriter

  • May 2019 - May 2021

  • Reviewing and specifying loan conditions as necessary. • Ensuring compliance with regulatory standards. • Ensuring compliance with company policies and guidelines. • Reviewing and verifying loan applications and supporting documentation. • Analyzing loan risk and requesting additional information as necessary. • Reviewing and specifying loan conditions as necessary. • Ensuring compliance with regulatory standards. • Ensuring compliance with company policies and guidelines. • Reviewing and verifying loan applications and supporting documentation. • Analyzing loan risk and requesting additional information as necessary.



Rock Connections

• United States
• Telecommunications
• 1 - 100 Employee

• Resolution Specialist

  • Apr 2015 - May 2019

  • Helped plan, develop and service clients in various campaigns including The XQ SuperSchool Project, QL Credit, Rocket Personal Loans and Meridian Healthplan • Responded to questions and concerns via chat, email and phone simultaneously • Made outbound calls to clients to provide information • Worked alone as well as in a team to meet company goals • Learned and used various computer systems and knowledge to assist clients • Used interpersonal skills in order to provide excellent client service. Show less



Minacs Marketing Solutions

• Customer Service Representative

  • May 2014 - Apr 2015

  • Answered inbound and outbound calls • Answered questions and concerns regarding their account • Made plan changes, upgraded devices and add-a-lines • Met and exceeded sales goals • Answered inbound and outbound calls • Answered questions and concerns regarding their account • Made plan changes, upgraded devices and add-a-lines • Met and exceeded sales goals



Macys

• United States
• Restaurants

• Women Shoes Sales Associate

  • Jun 2012 - Feb 2013

  • Operated the cash register • Placed shoe orders for customers • Provided fast and friendly customer service • Met and exceeded sales goals • Provided product knowledge • Operated the cash register • Placed shoe orders for customers • Provided fast and friendly customer service • Met and exceeded sales goals • Provided product knowledge