Quality Manager

• Feb 2022 - Present

Food Safety Manager

• May 2019 - Oct 2021

- Manage Food Safety System for the producton of nutritional bars to comply with SQF - Achieved scores of over 90% in SQF Audits - Maintained Organic Certification and Gluten Certification for our customers by responding to audits and submission of documents - Instrumental in obtaining OU Kosher Certifcation for a major customer - Tracked, trended, and responded to customer complaints - Developed and maintained Food Safety Plan with Preventative Process Controls - Conduct… Show more - Manage Food Safety System for the producton of nutritional bars to comply with SQF - Achieved scores of over 90% in SQF Audits - Maintained Organic Certification and Gluten Certification for our customers by responding to audits and submission of documents - Instrumental in obtaining OU Kosher Certifcation for a major customer - Tracked, trended, and responded to customer complaints - Developed and maintained Food Safety Plan with Preventative Process Controls - Conduct environmental monitoring (ATP swabs, Pathogens, Enterobacteriacea) - Review finished product microbiological testing for hold and release program - Manage Pest Contol, Foreign Materials, Supplier Approval, Allergen programs - Conduct Annual Mock Recalls and Food Defense Plan Vulnerability Assessments - Annual review of Food Safety (HACCP) Plan - Conduct monthly, quarterly, and annual verification and validation of Food Safety Programs - Implemented document review program and maintained document control log - Oversee 3rd party sanitation crew (Ecowise) to maintain sanitary conditions - Presented monthly KPI metrics in monthly management food safety team meetings - Influenced management to purchase new equipment to save time for QC Checks - Review records for pre-shipment and emailed Certificates of Analysis (COA) to customers Show less - Manage Food Safety System for the producton of nutritional bars to comply with SQF - Achieved scores of over 90% in SQF Audits - Maintained Organic Certification and Gluten Certification for our customers by responding to audits and submission of documents - Instrumental in obtaining OU Kosher Certifcation for a major customer - Tracked, trended, and responded to customer complaints - Developed and maintained Food Safety Plan with Preventative Process Controls - Conduct… Show more - Manage Food Safety System for the producton of nutritional bars to comply with SQF - Achieved scores of over 90% in SQF Audits - Maintained Organic Certification and Gluten Certification for our customers by responding to audits and submission of documents - Instrumental in obtaining OU Kosher Certifcation for a major customer - Tracked, trended, and responded to customer complaints - Developed and maintained Food Safety Plan with Preventative Process Controls - Conduct environmental monitoring (ATP swabs, Pathogens, Enterobacteriacea) - Review finished product microbiological testing for hold and release program - Manage Pest Contol, Foreign Materials, Supplier Approval, Allergen programs - Conduct Annual Mock Recalls and Food Defense Plan Vulnerability Assessments - Annual review of Food Safety (HACCP) Plan - Conduct monthly, quarterly, and annual verification and validation of Food Safety Programs - Implemented document review program and maintained document control log - Oversee 3rd party sanitation crew (Ecowise) to maintain sanitary conditions - Presented monthly KPI metrics in monthly management food safety team meetings - Influenced management to purchase new equipment to save time for QC Checks - Review records for pre-shipment and emailed Certificates of Analysis (COA) to customers Show less

Food Safety and Hygiene Manager

• Sep 2018 - Mar 2019

Oversaw food safety of 300 employee kitchen (Halal and Non-Halal) for airline catering Trained employees to follow HACCP procedures in proper cooking and cooling of food Helped employees to understand GMP procedures and proper hand washing. Managed three Safety Hygiene Controllers Investigated food safety complaints from airlines and conducted internal and supplier audits Monitored 3rd party cleaning crew for proper cleaning of kitchens and coolers. Supervised… Show more Oversaw food safety of 300 employee kitchen (Halal and Non-Halal) for airline catering Trained employees to follow HACCP procedures in proper cooking and cooling of food Helped employees to understand GMP procedures and proper hand washing. Managed three Safety Hygiene Controllers Investigated food safety complaints from airlines and conducted internal and supplier audits Monitored 3rd party cleaning crew for proper cleaning of kitchens and coolers. Supervised microbiological sampling of food products and environmental sampling. Show less Oversaw food safety of 300 employee kitchen (Halal and Non-Halal) for airline catering Trained employees to follow HACCP procedures in proper cooking and cooling of food Helped employees to understand GMP procedures and proper hand washing. Managed three Safety Hygiene Controllers Investigated food safety complaints from airlines and conducted internal and supplier audits Monitored 3rd party cleaning crew for proper cleaning of kitchens and coolers. Supervised… Show more Oversaw food safety of 300 employee kitchen (Halal and Non-Halal) for airline catering Trained employees to follow HACCP procedures in proper cooking and cooling of food Helped employees to understand GMP procedures and proper hand washing. Managed three Safety Hygiene Controllers Investigated food safety complaints from airlines and conducted internal and supplier audits Monitored 3rd party cleaning crew for proper cleaning of kitchens and coolers. Supervised microbiological sampling of food products and environmental sampling. Show less

Quality Assurance Supervisor

• Mar 2017 - Feb 2018

Managed two Quality Assurance Technicians for the safety and quality of Pharma film drugs Increased signed agreements from 60% to 90% of the suppliers by spearheading the Supplier Quality Agreement Program Became point person for coordinating and closing out 3rd party audits of the suppliers. Provided Key Performance Indicator (KPI) data for monthly and quarterly meetings for management on supplier program and audit progress Managed two Quality Assurance Technicians for the safety and quality of Pharma film drugs Increased signed agreements from 60% to 90% of the suppliers by spearheading the Supplier Quality Agreement Program Became point person for coordinating and closing out 3rd party audits of the suppliers. Provided Key Performance Indicator (KPI) data for monthly and quarterly meetings for management on supplier program and audit progress

QA Supervisor

• Jul 2015 - Feb 2017

Managed seven quality technicians and one assistant supervisor to maintain the quality and food safety of ready-to-eat meats and sauces Decreased time products remained on hold by 10% by holding weekly disposition meetings Trained production and quality staff of 40 on compliance with GMP, BRC, USDA, and HACCP Participated in BRC audit scoring an AA rating Performed pre-shipment review of HACCP Paperwork to insure product quality and safety Managed seven quality technicians and one assistant supervisor to maintain the quality and food safety of ready-to-eat meats and sauces Decreased time products remained on hold by 10% by holding weekly disposition meetings Trained production and quality staff of 40 on compliance with GMP, BRC, USDA, and HACCP Participated in BRC audit scoring an AA rating Performed pre-shipment review of HACCP Paperwork to insure product quality and safety

Quality Assurance Supervisor

• Oct 2014 - Jun 2015

Managed a staff of 4 technicians and 1 auditor for the food safety of chicken and beef samples Participated in SQF Audit (obtained a 90% Rating) Established a working relationship with USDA Inspector Managed a staff of 4 technicians and 1 auditor for the food safety of chicken and beef samples Participated in SQF Audit (obtained a 90% Rating) Established a working relationship with USDA Inspector

Operations Supervisor

• Oct 1998 - Feb 2014

Managed 10+ technicians conducting nutritional, physical and rancidity testing of food samples Continually improved the effectiveness of the management system through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions and management review (as per ISO 17025 Guidelines) Met KPI goals of ‘test per employee’ and On-Time Delivery (98% on time) and ‘reduced retests-due-error’ (fewer than 10%) Passed A2LA Accreditation… Show more Managed 10+ technicians conducting nutritional, physical and rancidity testing of food samples Continually improved the effectiveness of the management system through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions and management review (as per ISO 17025 Guidelines) Met KPI goals of ‘test per employee’ and On-Time Delivery (98% on time) and ‘reduced retests-due-error’ (fewer than 10%) Passed A2LA Accreditation audit with zero deficiencies and minimal deficiencies for internal corporate audits Handled department budget KPI (employee OT, employee raises, equipment, and repairs) Provided technical support for Corporate Client Services and helped provide customer service assistance and support to numerous high revenue accounts. Facilitated safety training (150 Employees), safety audits, and reporting accidents (OSHA Logs) Redesigned workstations using Kaizen (5S) to improve employee flow and ergonomics Spearheaded and managed a weekly truck team to handle chemicals and supplies Monitored supply and chemical ordering to adjust for work load to keep department costs down Reduced safety injuries for 2013 by 20% by organizing safety teams to recognize and correct safety practices that leads to injuries Show less Managed 10+ technicians conducting nutritional, physical and rancidity testing of food samples Continually improved the effectiveness of the management system through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions and management review (as per ISO 17025 Guidelines) Met KPI goals of ‘test per employee’ and On-Time Delivery (98% on time) and ‘reduced retests-due-error’ (fewer than 10%) Passed A2LA Accreditation… Show more Managed 10+ technicians conducting nutritional, physical and rancidity testing of food samples Continually improved the effectiveness of the management system through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions and management review (as per ISO 17025 Guidelines) Met KPI goals of ‘test per employee’ and On-Time Delivery (98% on time) and ‘reduced retests-due-error’ (fewer than 10%) Passed A2LA Accreditation audit with zero deficiencies and minimal deficiencies for internal corporate audits Handled department budget KPI (employee OT, employee raises, equipment, and repairs) Provided technical support for Corporate Client Services and helped provide customer service assistance and support to numerous high revenue accounts. Facilitated safety training (150 Employees), safety audits, and reporting accidents (OSHA Logs) Redesigned workstations using Kaizen (5S) to improve employee flow and ergonomics Spearheaded and managed a weekly truck team to handle chemicals and supplies Monitored supply and chemical ordering to adjust for work load to keep department costs down Reduced safety injuries for 2013 by 20% by organizing safety teams to recognize and correct safety practices that leads to injuries Show less